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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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Customer Reviews | Filter Reviews
5/5
2004-01-13
"I purchased home computing equipment. Their price was only slightly higher than an on-line dealer. When I ran into installation problems, an associate came to the house 30 minutes after closing. In a short period of time he had not only identified and solved the problem, but completed the installation.
Previously I had repair work done by this same company. I am pleased with the knowledge, service, and genuinely friendliness of the company and its employees."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Variety of brands and products offered
Overall quality of ordering process
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
5/5
2004-01-12
"Our purchasing experience was very positive. They were extremely helpful in answering all questions - impressed with their knowledge. They were highly competitive with purchase price - I brought in a quote from well known computer dealer and they gave me a better price!
We are pleased with the computer as well as the service. Thanks!!!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall technical support
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
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