The CPAP Shop

Health • Health Conditions • Sleep Disorders

8,566 reviews

4.69 / 5

How we calculate this Score

Compare Seller

-- / 5 (0 reviews) average score over the past

0.0 %

This merchant has not had any reviews over the last Six Months

Write a Review

Customer Reviews | Filter Reviews

Customer Service
Payment
Product
Service
Shipping
Technical

blamb411

Verified

5/5

2018-12-10

Excellent experience!

"I had an excellent experience with this business. Fair prices, extremely helpful. A pleasure to deal with. Emily in particular was spectacular. She stayed late to fill a rush order for me and was very helpful with my questions. I could not have asked for better service. Will definitely use them again."

Detailed Ratings

Pricing of products and services

Likelihood of customers making future purchases

Overall customer service

Overall product shipping and delivery process

Product Returns/Refunds/Exchanges

administracion-95481

Verified

5/5

2018-11-29

on time

"good on time, product according to order"

Mattson3704

Verified

5/5

2018-10-23

Excellent Service

"Fast shipping! Product as described"

willw1877

Verified

3/5

2018-09-04

Poor Communication

"I placed an ordered for material and was notified by email my ordered was shipping. Later I received an email stating that was a mistake and they did not have my material in stock and it was being placed on backorder. That was on August 28th and I still do not have my order or do I know when I will get my order as I have not received any further communication from them concerning my order."

shiffli

Verified

5/5

2018-07-16

2018 July CPAP order

"Timely delivery . Done."

Detailed Ratings

Pricing of products and services

Likelihood of customers making future purchases

Overall customer service

Product Returns/Refunds/Exchanges

susanfox-28793

Verified

5/5

2018-06-29

Fast delivery

"Ordered on Friday, got it on Monday. Thanks."

mamafafa619

Verified

5/5

2018-06-04

Happy with The CPAP Shop

"So easy to order. Prices competitive, chat was helpful answering questions, order correct & received quickly."

Detailed Ratings

Pricing of products and services

Likelihood of customers making future purchases

Overall customer service

Overall product shipping and delivery process

Product Returns/Refunds/Exchanges

Donnastickle

Verified

4/5

2018-04-15

"Very reasonable prices. Fast delivery."

angieturpin7

Verified

5/5

2018-04-11

Excellent Service in returning my mask was easy! Will definitely keep shopping here!

"Excellent Service in returning my mask was easy! Will definitely keep shopping here!"

djordan

Verified

5/5

2018-03-30

Fast, Honest Service

"I wanted to purchase my own BiPAP machine. After having severed my relationship with another company that repeatedly lied to me about renting to own and everything else, I was worried about being stuck with another dishonest medical equipment provider. The CPAP Shop had great reviews on ResellerRatings, so I decided to give them my business. No hassles, nobody trying to squeeze me for every dime they could, just a quick smooth purchase with submission of my prescription. I had even over-ordered, and Barbara called to tell me that the machine already came with the same carrying case I had added to the order and promptly refunded my money. The previous retailer I dealt with would not have been so magnanimous, and, if I managed to actually reach somebody, would have given me the runaround. I'm very happy with this purchase and will give The CPAP Shop my business again."