Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"My BenQ W6000 came with Chief RPA Series Ceiling Mount hardware. Lightening surge resulted in having to replace the projector. I replaced it with an Epson 5030. To my surprise, the brackets used to mount the BenQ could not be used for the Epson. I contacted Chief Manufacturing customer service to inquire about brackets for use with the Epson and since they are not a retail dealer, I was referred to The Final Click, retail dealer for Chief products. I spoke with a service representative and he was most helpful in determining the least costly solution to my problem without having to replace the complete ceiling mount hardware. He took my order and received the hanger bracket for my Epson in about 3 days. The bracket is a Chief Manufacturing product so it was simple to install. The Service rep at The Final Click was most helpful in finding the simplest and least expensive solution to my problem. I recommend The Final Click for service concerning projector ceiling mount hardware."
"I had a very obscure need to obtain replacement parts for my Da-Lite projection screen. The Final Click was very responsive, took extra steps to ensure my order was for the correct parts, and had my parts shipped quickly. I will definitely use them again when I need similar services."
"These folks went above and beyond to get projection screens made and delivered for a last-minute, but extremely high-profile event. Absolute rock stars."
"I ordered a replacement motor/clutch unit for my roll-down screen. I called in advance to confirm stock status and the individual on the phone was friendly and very helpful. Item shipped promptly and arrived according to tracking schedule. It's only been a few weeks, but the motor is working great."