Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Ordered a projection screen on Monday, and just one was showing available in a warehouse in California. We had it in Wisconsin by Friday of that week. Unbeatable service for an oversize item with truck shipping."
"Exactly what I wanted, where I wanted it and when I wanted it........
As I live in the Bahamas, it would have been nice to be able to ship it UPS / Fedex or DHL direct to me and not having to ship it to my daughter in Indianna. Thanks"
"I wanted a second glass shelf identical to the one I bought about 11/2 years prior but I could not find it on the Final Click website. I no longer had the model number from it but the person on the website chat box went the extra mile and searched my name to cross reference the order and found the exact shelf I wanted. That was quality customer service."
"Your price was a lot cheaper for the exact same product! Thank you for quoting your lowest price first. The other people gave me a price. Then said they would match your price. I went ahead and purchased from you because I don't like playing pricing games. Just tell eveyone your cheapest price and stick with it. Thanks for doing just that."
"I needed my order by a certain deadline and David Nash called me to let me know that the order would not make it in time, but that they had an almost identical product for me that could ship in time. So, he switched the products and had it delivered when he said he would. Great customer service!"