Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"My old Garmin finally quit working, so I needed a new one. Ordered a new unit from the The GPS Store and had it in hand in 2 days. Price was great and the price included shipping."
Hello, I am very sorry that you would like to return the product. When a customer is returning an item for a refund when an item is not defective it is up to the customer to get the item back to us. I did look at the order and return notes and we are not charging a 15% restocking fee on your return as it does not fit any instance where that fee would be charged. Please see our return policy located here, https://www.thegpsstore.com/help/returns.aspx#policy. Regards, The GPS Store
"Cancelled the order. Customer service was excellent It was taken care of promptly and the appropriate credit was applied. I was completely impressed. I will use the GPS store in the futiure for all my electronic needs. Thank you."
"Tim wrote the book on customer service, really kind and helpful. Garmin told me wrong chip to order and GPS store knew more about it than Garmin. Definitely the place to go to. They got a customer for life."
The best of hundreds of GPS vendors on the internet
"There are lots of sources to purchase GPS gear on the internet. TheGPSStore.com excels for three reasons:
1. Historically, you had the best prices on the web. Now you are average. I can get the same deal from Garmin directly. (Garmin must have you on price controls.)
2. Product experts that provide no-BS answers to complex questions in a timely and clear manner.
3. Operational excellence. They do what they say they are going to do to deliver orders. Quick and accurate."
"The Topo Map SD Card works great! However I probably would have done just as well with the free shipping as with the 2nd Day Air which took 5 days. Happy with the product though."
TheGPSStore from The GPS Store has responded
Posted Apr-05-2025I am very sorry that you would like to return the product. When a customer is returning an item for a refund when an item is not defective it is up to the customer to get the item back to us. I did look at the order and return notes and we are not charging a 15% restocking fee on your return as it does not fit any instance where that fee would be charged. Please see our return policy located here,
https://www.thegpsstore.com/help/returns.aspx#policy .
Regards,
The GPS Store