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The GPS Store
The GPS Store Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.83 / 5 (360 reviews) average score over the past
5
93.3 %
4
1.4 %
3
1.9 %
2
1.4 %
1
1.9 %
Positive: 341
Neutral: 7
Negative: 12
This merchant had 94.72% positive reviews over the last Six Months
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5/5
2025-04-04
Quick Service
"My old Garmin finally quit working, so I needed a new one. Ordered a new unit from the The GPS Store and had it in hand in 2 days. Price was great and the price included shipping."

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2/5
2025-04-03
Return policy it explained
"Wanted to return the item. Not used to paying UPS shipping charges, and a 15% restocking fee. Costly lesson"

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TheGPSStore from The GPS Store has responded
Posted Apr-05-2025

Hello,
I am very sorry that you would like to return the product. When a customer is returning an item for a refund when an item is not defective it is up to the customer to get the item back to us. I did look at the order and return notes and we are not charging a 15% restocking fee on your return as it does not fit any instance where that fee would be charged. Please see our return policy located here,
https://www.thegpsstore.com/help/returns.aspx#policy .

Regards,
The GPS Store


5/5
2025-04-03
Garmin AutoPilot Cover
"Got just what I needed after losing my cover over the winter."

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5/5
2025-04-03
Checked all the boxes
"Had what we needed at the price we wanted and got it to us in the timeframe we needed."

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5/5
2025-04-02
VHF radio
"Price was very competitive and was in stock,. Delivered in a few days ! Thumbs up!"

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3/5
2025-04-01
Awesome stereo
"Great stereo all I could expect I just wish I could have known that I could of added the xm tuner and antenna for 30 bucks."

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5/5
2025-04-01
Review
"Cancelled the order. Customer service was excellent It was taken care of promptly and the appropriate credit was applied. I was completely impressed. I will use the GPS store in the futiure for all my electronic needs. Thank you."

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5/5
2025-04-01
Good
"Price was ok, received my product on time and not damaged."

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5/5
2025-04-01
Stern Saver Transducer Pad
"In stock and Fast shipping.!"

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5/5
2025-03-31
Excellent customer service.
"Tim wrote the book on customer service, really kind and helpful. Garmin told me wrong chip to order and GPS store knew more about it than Garmin. Definitely the place to go to. They got a customer for life."

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5/5
Updated on: 2025-03-31
The best of hundreds of GPS vendors on the internet
"There are lots of sources to purchase GPS gear on the internet. TheGPSStore.com excels for three reasons: 1. Historically, you had the best prices on the web. Now you are average. I can get the same deal from Garmin directly. (Garmin must have you on price controls.) 2. Product experts that provide no-BS answers to complex questions in a timely and clear manner. 3. Operational excellence. They do what they say they are going to do to deliver orders. Quick and accurate."
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5/5
2025-03-31
Garmin 56
"Nick answered everything, Delivery was perfect, product was correct. Nice doing business with a first class company"
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5/5
2025-03-31
I would recommend the store
"Everything was handled perfectly on their end got my product when I needed it"
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4/5
2025-03-30
Works Great!
"The Topo Map SD Card works great! However I probably would have done just as well with the free shipping as with the 2nd Day Air which took 5 days. Happy with the product though."

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5/5
2025-03-30
Good product
"Fast delivery with updates"

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16 - 30 of 9883 reviews
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Retailer Information

Address:
6899 BEACH DR SW OCEAN ISLE BEACH, NC
28469
Contact:
Monday through Friday 9am to 5PM eastern time
910-575-9544
1-800-477-2611
info@thegpsstore.com

The GPS Store

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Category Rank

The GPS Store is ranked #19 in computers & electronics

The GPS Store is ranked #5 in consumer electronics