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5/5
2012-01-30
"great product fast shipping i am very pleased with this company i will do business with them again"
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5/5
2012-01-21
"perfect transaction !! I ran into some minor compatibility issues but ThriftyComputer was super quick at making them right and sending me an exchange for a better model. I highly recommend ThriftyComputer."
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5/5
2012-01-15
"Speedy shipping! Very satisfied with customer service."
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5/5
2012-01-10
"Great service! Great prices!"
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1/5
2011-12-23
"I ordered a iphone from them that was suppose to be "Like New Open Box" on the 12th of Dec. Though when I received the phone (the 14th), the screen had a marking on it that was embedded into the screen. Mind you this is a Christmas present, so I was very disappointed to see a phone that's was marked "Like New Open Box" with such a obvious defect that was so quick to see
Since I personally couldn't deal with them because of their business hours being the same as my work hours. My father was the one that spoke to ThriftyComputer.
When my father spoke to them, he made sure to inform ThriftyComputer that this was a Christmas present and ask that if we sent it to them would we receive it back by Christmas. ThriftyComputer ensured my father that if he sent it express, they would receive it on Friday (16th) and that we would have it back by Tuesday (20th).
Tuesday came and went and the phone wasn't here. My father then had to call them again on Wednesday to see what was the delay and he was then informed that the phone was actually sent out on that day and we would be receiving it on Friday for sure. Today is Friday 6:44pm and there's still no phone.
We also learned that the package was sent priory, not express. They never once gave my father the option to pay extra for the package to be sent express and my father never asked because they kept ensuring him that we would receive it by Friday, since he stressed to them that we would be leaving town on Saturday.
Another thing, when asked why there was a delay, my father was told that they had issues with the phone of some kind, so rather than sending us another phone, they spent 3 days working on the same phone and not once did they inform us that there would be a delay and we wouldn't be receiving in on Tuesday like they promised.
This wouldn't be so upsetting if we weren't misled. Now I don't have a Christmas present for my mother because I was misled to believe I would have one.
If we knew this was going to happen, we would had never sent the phone to begin with and would had waited until after Christmas to get the phone fixed. Because at least that way I would actually have something to give to my mother for Christmas."
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2/5
2011-12-22
"Didn't ship when promised - customer service was arrogant and patronizing, claiming shipments that they did NOT make. They did honor the refund request."
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5/5
2011-12-19
"It was great dealing with ThriftyComputer. They had what I needed and they sent it quickly."
5/5
2011-12-04
"I purchased a open box Blackberry 2 9550 from ThriftyComputer.com. They shipped the product the same day and arrived in 2 days (I chose 2 day UPS air). No fuss, nothing. Transaction as smooth as it can be. I also placed a support inquiry via e-mail which was promptly taken care of and made sure I was satisfied.
I will definitely recommend them based on my experience."
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5/5
2011-12-03
"All convenient and cellphone received in great shape."
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4/5
2011-11-11
"I ordered an unlocked iPhone 4 from Thriftcomputers.com, but it arrived locked. They tried to help me unlock it, being very cooperative, but they apparently did not know that the iPhone 4 with the iOS 5 could not be unlocked. They apologized, fully refunded my money and even sent me a free cell phone. I would buy from them again as I know if there is any problem they will do their best to fix it."
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5/5
2011-11-09
"I think thriftycomputer is great. There was no delay on there part in processing my order and sending it out the next business day. The phone i ordered was at my door in four days. i was happy as my old phone was damaged and didnot work. i have purchased items online many times but none responded as quickly as thriftycomputer. i will shop with them again and tell others about them."
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4/5
2011-11-08
"Great service! Fast shipping! I am looking for a new phone and will definitely check them out!"
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5/5
2011-11-04
"Great Seller, item was received quick, would buy from this seller again"
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5/5
2011-11-03
"Very fast shipment, quality product. I was fully satisfied with the buying experience!"
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5/5
2011-11-03
"Great Service and speey shipment from ThriftyComputer. I was very happy with my item. Thanks again! Would definetly buy from again!"
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Retailer Information
Contact:
9:00am-5:00pm Mon - Thur 9:00am - 4:00pm FridayClosed Saturday and Sunday
(800)971-3916
customerservice@thriftycomputer.com
ThriftyComputer
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ThriftyComputer is ranked #230 in computers & electronics
