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Tire Rack
Tire Rack Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.73 / 5 (1,526 reviews) average score over the past
5
88.5 %
4
4.5 %
3
2.1 %
2
1.8 %
1
3.2 %
Positive: 1418
Neutral: 32
Negative: 76
This merchant had 92.92% positive reviews over the last Six Months
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5/5
2025-03-17
CONVENIENT
"Got my tires at a great price, which also included a $70 mail in rebate and an additional $70 rebate for using the Bridgestone Tire Rack card which gave me 6 month deferred interest, plus my tires were delivered for free. Overall very happy with my purchase and will do it again when the time comes."

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TireRackElise from Tire Rack has responded
Posted Mar-18-2025

We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.


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Verified

5/5
2025-03-17
Super fast shipping and saved us a ton of $$$
"Great customer service, the savings were tremendous over the local tire dealer and tires arrived on the exact day they said they would. Would definitely order from TireRack again."

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We look forward to working with you again in the future!


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Verified

4/5
2025-03-17
Fast and accurate
"Ordered a set of wheels and tires and within a couple days they arrived at my house. Packaging for the wheels was secure and no damage to wheels or tires. I will definitely buy again from here"

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.


5/5
2025-03-17
Great experience
"The purchasing process was easy and the delivery was quick. I had questions and mounting which were answered satisfactorily using the chat."

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TireRackElise from Tire Rack has responded
Posted Mar-18-2025

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!


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Verified

5/5
2025-03-17
Great service prompt delivery.
"Another positive experience with Tire Rack. Been ordering from them for decades and they are very reliable."

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

We appreciate your positive review! We strive to meet expectations like yours and are glad we succeeded. Visit us again soon.


5/5
2025-03-17
Amazing!!!!
"10/10, my mechanic recommended me this place"

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

Thank you for taking the time to leave us this wonderful review!


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Verified

5/5
2025-03-17
Super easy
"Effortless. Road hazard. Used discount tire for install. Not sure I could ask for an easier experience."

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.


5/5
2025-03-17
Prompt effortless service
"Ordered tires Sunday and scheduled installation Wednesday. Tires delivered Tuesday and installed Wednesday."

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.


5/5
2025-03-17
Right tires for me
"I ordered tires. Got a call from Tire Rack to check the tire size for my car. I made a mistake describing my car so I would have ordered the wrong size. Got it all sorted. I am extremely thankful for Tire Rack taking care of me. We’ve gotten tires 3 times and my brother a few times. Great tires, great service."

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!


5/5
2025-03-16
Very prompt
"Excellent service and very prompt delivery"
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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

Thank you for taking the time to leave us this wonderful review!


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Verified

5/5
2025-03-16
Tire and wheel package for my moms kia
"Was expecting the packaging to be actual boxes but other than that everything come as it should’ve"

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

Thanks for the awesome review! We work hard to meet expectations like yours and are happy to hear we hit the mark. Come back and see us soon.


5/5
2025-03-16
Shipped Fast
"I already knew what tires I was looking for. Tire Rack had them in stock and were delivered a day after I ordered them."

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We look forward to seeing you again!


5/5
2025-03-16
Amazing experience
"Everything was well done. From website shopping to delivery."

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

We are so grateful for your kind words! Thank you for sharing your thoughts with us and the community.


4/5
2025-03-16
Shipping issue
"The actual tire rack experance was 5 star, tires are what ordered. However UPS was slack in getting g all 4 at one time , 3 delivered, with the fourth one lost for a day , then finially appeared the next day."

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

We appreciate you bringing this to our attention and are so very sorry for the frustration this might have caused. A member of our team will be reaching out to you directly.


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Verified

5/5
Updated on: 2025-03-16
Thank you very fast shipping very efficient time
"Great website to order ties if you need them right away"

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TireRackElise from Tire Rack has responded
Posted Mar-17-2025

Thank you for taking the time to leave us this wonderful review!


316 - 330 of 45380 reviews
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About Tire Rack

Tires, wheels, brakes, suspension and more. Fast, free shipping, free two-year road hazard protection. Try the tire decision guide for a personalized tire recommendation. Over 10,000 recommended installers. Mobile tire installation is available in many areas. TireRack.com, the way tire buying should be.

Retailer Information

Contact:
Eastern Mon-Fri 8 a.m. to 8 p.m. Saturday 9 a.m. to 4 p.m.
888-541-1777
customerservice@tirerack.com

Tire Rack

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Category Rank

Tire Rack is ranked #7 in autos & vehicles

Tire Rack is ranked #3 in vehicle parts & services