Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Price is good, but website seems to have a problem with address's.
Took me 10 minutes trying to correct the address, finally just gave up and let it put an address that will work but isn't correct."
"I called Toolsource to inquire on a product I wanted to order. I called 2 times to 2 different people and they both were great, patient, professional, and answered every question I threw at them! I felt reassured on ordering this large item, so I did! I recommend this company!"
"Purchased some products at pretty low price and I asked about lead time on it. A few days later I was told the order was processed with no ETA. I felt like they wanted me to cancel the order saying there is no ETA given by the manufacturer so I directly contacted the manufacturer and got lead time with 6 weeks. Then I asked them about the lead time again, they said the product I purchased is discontinued and no replacement available so the order was being canceled automatically. I told them it's still available to order from manufacturer but no answer. Just liar. They TOOLSOURCE.COM have no business ethics. Not professional at all."
"Ordered a socket set and screwdriver set. It has been 3+ weeks since order was placed. Received socket set but have not received the screwdriver set. Have tried calling customer service which goes straight to an automated message. No updates on order status at all"