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4.57 / 5 (53 reviews) average score over the past This merchant had 84.91% positive reviews over the last Six Months
Six Months
Positive: 45
Neutral: 4
Negative: 4
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2/5
2025-03-21
Wrong color
"Color of cones was drastically different from the picture on the website. I ordered what I thought to de a dark, deep purple but it looks like I got a shade of pink"
2/5
2025-03-20
Shipping is a Total Cluster and Kept Adjusting
"The shipping amount, extra fees, and delivery date kept adjusting. It made no sense. I finally landed on an option and of course, it's not arriving when expected but that's okay. The fee structure is what's ludicrous and you all need to negotiate that with your carriers and get it ironed out instead of passing along this headache to your customers."
5/5
2025-03-18
Job Site Signage
"The design came out just how it was laid out, the product exceeded our expectations."
5/5
2025-03-17
Great deal!
"We never expected the quality and quick service that we received. The Traffic Safety store will be our first choice for all our traffic safety needs."
5/5
2025-03-13
Fast Delivery / Quick response
"The package was delivered quickly with no issues.
The website is easy to navigate and well written.
I will definitely be using them in the future."
3/5
2025-03-03
My first order with TSS.
"Pricing was good. Delivery method was fair. Box was crumpled but there was no visible damage to the product. FEDEX is not my favorite shipper. We'll see if I can give more stars with future orders."
TrafficSafetyStore.com from Traffic Safety Store has responded
Posted Mar-20-2025Thank you for your feedback regarding your first order with us. We appreciate your comments on our pricing and are glad to hear that your product arrived undamaged despite the condition of the box. We understand that shipping experiences can vary, and we’re committed to improving our delivery methods whenever possible. Your thoughts are valuable, and we look forward to providing a better experience on your future orders. If you have any further concerns or need assistance, feel free to reach out.
3/5
2025-02-05
Populous shipment - # SO996409
"You have this going to our billing address - not our shipping address as shown on the tracking information.
How does this happen? I called this morning to reroute the package, but I have not heard back."
TrafficSafetyStore.com from Traffic Safety Store has responded
Posted Feb-06-2025Following Up on Your Order Concern
Dear Reviewer2539402008,
Thank you for your order at TrafficSafetyStore.com. I’m truly sorry for the frustration this situation has caused, and I appreciate the opportunity to clarify what happened and make things right.
Your order was shipped to the address entered at checkout. Unfortunately, that address does not exist. When FedEx encountered this issue, they automatically rerouted the package to your billing address rather than notifying us. Like you, we wish they had reached out instead so we could have corrected this sooner.
Our Customer Care Representative, Jill T., worked with you via email to reroute the shipment to your intended address. However, we don’t have a record of an incoming call regarding this order. If you left a voicemail, I sincerely apologize if it was not received—we certainly don’t want you to feel unheard.
We have taken steps to reroute your shipment with FedEx and will continue to monitor it to ensure it arrives as quickly as possible. I completely understand how frustrating this has been for you, and I appreciate your patience as we work through it.
Please feel free to reach out if there’s anything else we can do. We value your business and want to make this right.
Best regards,
Will Snook
Founder/President
Dear Reviewer2539402008,
Thank you for your order at TrafficSafetyStore.com. I’m truly sorry for the frustration this situation has caused, and I appreciate the opportunity to clarify what happened and make things right.
Your order was shipped to the address entered at checkout. Unfortunately, that address does not exist. When FedEx encountered this issue, they automatically rerouted the package to your billing address rather than notifying us. Like you, we wish they had reached out instead so we could have corrected this sooner.
Our Customer Care Representative, Jill T., worked with you via email to reroute the shipment to your intended address. However, we don’t have a record of an incoming call regarding this order. If you left a voicemail, I sincerely apologize if it was not received—we certainly don’t want you to feel unheard.
We have taken steps to reroute your shipment with FedEx and will continue to monitor it to ensure it arrives as quickly as possible. I completely understand how frustrating this has been for you, and I appreciate your patience as we work through it.
Please feel free to reach out if there’s anything else we can do. We value your business and want to make this right.
Best regards,
Will Snook
Founder/President
1/5
2025-02-01
Horrible service
"Neither one of my two orders were correct, The first order sent was an elephant sized vest. The second order came without front zippers and without front pockets. So, I am returning the last order for full refund and will not be purchasing any more merchandise from your company"
5/5
2025-01-27
Traffic cones
"Ordering was very easy, delivery was quick, and they kept me informed on the delivery date"
5/5
2025-01-25
Excellent Service and Quality Products!
"We had a fantastic experience with Traffic Safety Store as first-time customers. Will, the owner, clearly cares deeply about his customers and employees, which shows in the level of service provided. Myran helped us with our sign order, and it came out perfect! We will definitely shop here again. Highly recommend!"
5/5
Updated on: 2025-01-14
Just as expected!
"I ordered the color I wanted, a reflective option, and customized lettering. I especially liked how I could preview what it would look like before confirming my choices. They arrived just as I ordered them and in the expected delivery time. I couldn't be happier! Thank you."
5/5
2025-01-13
Good Products, Quick Shipping.
"Customer service reached out to verify product order."
4/5
2025-01-13
Good javjets
"Jackets are beautiful, packaged perfectly, but the extra large runs small… The 2XL is perfect, but the XL is way smaller than the 2X in width & length"
5/5
2025-01-12
Tops!
"Order arrived promptly. Quality of merchandise is top rate."
16 - 30 of 6258 reviews
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About Traffic Safety Store
Traffic Safety Store carries thousands of different traffic safety products and has served more than 100,000 customers worldwide, making us the largest direct distributors of traffic cones, parking blocks, speed bumps, and safety vests. Our huge inventory and eleven distribution centers nationwide allow us to be the fastest and most trusted source for traffic safety supplies. For over 20 years Traffic Safety Store has been committed to the relentless pursuit of better, this means better products, better service, more inventory, and the fastest shipping in the industry.
Retailer Information
Address:
1247 Wright’s Lane West Chester, PA 19380
Contact:
8:00AM - 6:00PM EST
1-800-429-9030
1-610-701-9366
info@trafficsafetystore.com
Traffic Safety Store
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Collection Status
This company is currently soliciting reviews
Category Rank
Traffic Safety Store is ranked #22 in autos & vehicles
Traffic Safety Store is ranked #2 in vehicle codes & driving laws
TrafficSafetyStore.com from Traffic Safety Store has responded
Posted Mar-20-2025I’m sorry to hear that you found the checkout process confusing. For orders of this size (400 lbs.), we provide optional services through the trucking company to help ensure a smooth delivery. These services include:
- Telephone Notification / Delivery Appointment
- Lift Gate Service
- Inside Delivery
We ask about loading docks or forklifts to help customers avoid unnecessary fees. If you have a loading dock or forklift, there’s no need to pay extra for a lift gate service, which is something we always want to clarify upfront. Our goal is to facilitate a successful first delivery attempt and help prevent redelivery charges.
Regarding the delivery date changes, I sincerely apologize for the inconvenience caused by TForce’s scheduling. We now understand that, due to your rural location, TForce does not deliver to your area daily. We recognize how frustrating this must have been, and had we been aware earlier, we would have involved our TForce Sales Representative to assist in streamlining the process.
I understand that our Customer Care Representative, Jill T., spoke with you today, and I’m confident she will help resolve any remaining concerns promptly. Please know that we value your satisfaction and are here to assist you further if needed.
Thank you again for your business, and please don’t hesitate to reach out if you have any additional questions.
Sincerely yours,
Will Snook
Founder & President