Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"We got a product that was inferior,we would not have even know had we not taken it to and electric motor shop to get the pulleys off old one and changed to new one and were told we needed new bearings and it was sold to us as new!! We are still waiting to get our refund!!"
TreadmillDoctorEW from Treadmill Doctor has responded
Posted May-14-2024
Hello and thank you for sharing your concerns. We do not sell used products and would not send a motor that needs bearings to be replaced. We also have a very high standard for our products and service. We have reached out numerous times and would like to hear from you - 1-800-750-4766.
"Treadmill Doctor was fantastic. I ordered and part. Got it very quickly. Found that I didn't need it. Sent it back and got a refund in short order. That is what great companies do - Great Service."
"I was looking for a replacement belt for the past few years. My treadmill was in good shape, but the original belt had warped and stretched so it was slipping too much. I spoke with retailers, and they didn't want to help if it wasn't something they sold today, even though I purchased it through them years ago. I was nervous about selecting the right length and width, but the match that Treadmill Doctor provided worked great. I selected the step-up belt and it was delivered on time, and it was not as bad as I thought to replace it. My son now has the treadmill and it is getting more use. I am sure he will love it."
TreadmillDoctorEW from Treadmill Doctor has responded
Posted Apr-26-2024
Kudos on the install as they can be trickier on older treadmills! Thank you for your honest words of praise - we are truly happy to help you save your machine and hope you and your family enjoy many moments of exercise fun for years to come!
"I was quoted a much higher price from local repair companies for a treadmill basedeck. I ordered myself from Treadmill Doctor and installed myself and saved over $600. It also shipped and arrived very quickly."
"The original treadmill cable plug I ordered was lost in the mail. I called to find out the status, and the person I spoke with, was very professional and polite and sent out a new one which I received very quickly. Thank you."
We solve problems to keep people moving!
Superior online fitness equipment company specializing in quality fitness repair parts and accessories, top of the line customer service, and dependable, fair product reviews for treadmill and elliptical customers.
We offer high-quality products at an affordable price and arrange technical support from start to finish. In addition, we have an online forum for consumers to post questions and have added a chat feature for instantaneous communication with the Doc!
Let Treadmill Doctor know what you need so we can diagnose the problem and prescribe a solution. We look forward to hearing from you!
TreadmillDoctorEW from Treadmill Doctor has responded
Posted May-14-2024