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4.47 / 5 (59 reviews) average score over the past This merchant had 86.44% positive reviews over the last Six Months
Six Months
Positive: 51
Neutral: 3
Negative: 5
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5/5
2024-12-26
Quick shipping
"Received the product within 2 days right before Christmas with their standard shipping."
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5/5
2024-12-24
Quick and easy check out.
"TriState was the only place that had what I was looking for. I looked everywhere!"
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5/5
2024-12-21
Nice product package
"They delivered very quickly, on time during the holiday season. The camera package was an excellent deal. It was very easy to pay for the purchase. I would definitely buy from this company again."
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5/5
2024-12-20
Pleasant shopping experience
"I purchased this online, but I forgot to include memory for the camera. I got a call from TriState suggesting what I could add before they shipped me the item. I didn't expect companies still cared about the customer experience. 5 stars."
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5/5
2024-12-09
Excellent
"Delivered items as advertised/promised. Answered phone promptly when we called; answered questions directly. Helped with the return process when we received a duplicate order."
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5/5
2024-11-30
Great service! Fast shipping!
"Great service, product was shipped and arrived fast. Would recommend!"
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5/5
2024-11-25
Two Thumbs Up
"I was very happy with the price, order and shipment timeframe and customer service. I placed my order on a Sunday, it was shipped on Monday and I had it by Thursday!"
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5/5
2024-11-25
Canon EOS r100
"Easy online ordering...fast delivery....excellent bundled package of accessories..."
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5/5
2024-11-20
Excellent Service
"TriState had the binoculars that I wanted in stock and at a fair price. I ordered it via their website which was easy to navigate. The product was promptly shipped arriving 7 days after. I could monitor the transit via the order image that TriState sent to me upon placing the order.
The binoculars arrived double boxed to protect the contents.
Looking forward to doing more business with TriState."
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5/5
2024-11-16
Service
"Awesome service and support"
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5/5
2024-11-13
Didn't have my item BUT....
"...they did notify me, explain the issue with their inventory, and promptly reverse the charge on my credit card. I never received my item but they were pros in mitigating the issue."
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5/5
2024-11-09
The best prices you’ll find on cameras and camera accessories
"As a photographer, I have to upgrade cameras and lenses and need accessories for those—and I have returned time and time again because the prices are the lowest you can find and I like to support small businesses. Shipping has always been decently quick, considering Tri-State is east coast and I’m a west coaster. I called in my order on a Monday, and received my order on Friday (without any extra expedited shipping). Just got my new camera body and lens, and it was well-packed. I’ll be sure to continue shopping here as long as you’re around!"
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1/5
2024-11-08
Didn't arrive. Yet.
"I placed an order for a project, but unfortunately, I never received it. According to the UPS tracking information, the package was marked as delivered, but it was signed for by someone with an unfamiliar name, and it was not delivered to my suite. This suggests that the package was likely misdelivered. I am currently working on tracking it down, but this has been a frustrating experience and has caused delays in my timeline. I hope this can be resolved quickly."
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1/5
2024-11-08
Item not received, company unresponsive
"I have not received the item, no shipping information is listed on their site, and they are unresponsive. ZERO stars, and I will cancel my order."
1/5
2024-10-29
They never answer with anything certain...and they ship whenever they feel like it...never when they say so.
"They never answer with anything certain...and they ship whenever they feel like it...never when they say so."
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46 - 60 of 6080 reviews
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Retailer Information
Contact:
Sun. 10am-5pm, Mon.-Thurs. 9am-6pm, Fri. 9am-1:30pm
212-633-2290
212-633-6807
sales@tristatecamera.com
TriState Camera, Video and Computers
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Category Rank
TriState Camera, Video and Computers is ranked #9 in arts & entertainment
TriState Camera, Video and Computers is ranked #6 in visual art & design
