Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"TriState Camera was the only retailer that had the item I was looking for. Even the manufacturer didn't have it. Real people answer the phone promptly, no obnoxious menu to go through! My questions were answered swiftly and knowledgeably. My order was filled and shipped right away and I received it a few days later. Not only that, but they charged less for my item than anywhere else I checked that didn't have it anyway, some who took my order only to leave it on backorder or to cancel it days later. Nothing but frustration for me until until I found TriState Camera."
"Got a great pair of binoculars at a good price within 1 week of placing the order. I did have to email for info as to whether they had received the order. Turns out, they had and it was on its way. I would recommend them. — Karen S., Montana"
"Haven’t fully tested the camera yet but purchasing was painless, customer service was helpful when my email didn’t work for the auto shipping update, and it arrived faster than expected.
Thanks!"
"I ordered the camera and paid for two day shipping… And then had zero communication. I had to call days later to find out where it is and the manager said they would figure out where my packages and I have not yet heard back. So upset it was for my daughters graduation and we still don’t even have it. Not quite sure I would trust them… I’m still waiting to hear back and it’s been one week. If something changes I will update this review otherwise buyer beware."