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"Had to flip over center bolt it was head down and nut up. Nut will not fit in hole on axel and only 1 retainer per set not on both ends. I'll see how that works."
"I wasn't sure which part to order. I called and spoke with Shaun (sorry if that's not the correct spelling). He walked me through the process to get the correct parts."
"I had ordered a spring for the same truck earlier this year and I wanted to order one for the other side. I just brought up my order from before and ordered it again."
I think this is a good company, I just hit them on an off day.
"There is a lot of good info on there web sight, especially for bigger trucks.
There is knowledgeable people involved in this organization, I have talked to a few of them, but they weren't the ones.
I bought some parts that sounded to good to be true, quick fix when I was trying to purchase more expensive complete parts and I trusted there expertise against my better judgment to find out I was correct. Quick fix sucked.
Then when I called back to purchase parts this time, short story is the guy was to lazy to take my order so I found all of the parts but 1 elsewhere and purchased them.
The 1 part I had the number for, ordered myself on line did show up the next day, (and I thought I ordered it pretty late)!
Shipping was fast !"
Brian, We apologize if you did not receive our emails. Your order was placed on Saturday 10/7/2023 8:03:58 PM. Dave emailed you on Monday, Oct 9, 2023 at 3:34 PM advising the the hitch that you ordered is out of stock and that Draw-tite does not have an accurate eta of when they will be available. We cancelled your order due to this and voided your payment authorization. You emailed us Thursday, Oct 12, 2023 at 7:24 PM requesting status. Dave emailed you the following on Friday, Oct 13, 2023 at 9:20 AM "Good morning Bryan, I apologize you did not receive my first email. We currently do not have the DT65085 in stock, unfortunately. We checked with our supplier and this hitch is on backorder without an ETA at this time. Due to the supplier not being able to provide an ETA, we have had to cancel your order. We apologize we were unable to help this time. Please let me know if you have any questions or if I may be of any assistance. Have a great day! " We apologize if you did not receive his emails, please check your spam folder. If you have any questions or concerns you can contact Dave directly at 800-358-4751 x 112. Best Regards.
They have saved me form Ford many times at a great price.
"I have been searching for the correct leaf spring bushings and leaves for my 2000 Ford explorer for over two weeks. Ford decided to press sleeves into the frame that got damaged when I pressed out. They also discontinued the part because they knew it was a production mistake. these guys had all of the parts that I need at a very fair price!"
"The springs are good quality. However Shipping - which is probably not Michigan Truck Spring's fault, The leafs were protruding out of the box. A bit scratched up due to moving around. Probably an issue due to UPS when transporting. for 189.99 each for the left and right side, that was a pretty good deal and good quality. They work well with OEM rear shackles or ebay shackles. Overall I'll give it a 10/10 minus the packaging. If they could make sure the leaf springs when transporting - do not get damaged, that would be a plus."
At Michigan Truck Spring, we specialize in almost every aspect of the parts and service business for the trucking industry. Our aim is to provide parts and service for a huge variety of pickups, heavy duty trucks, buses, trailers, and recreation vehicles. Customers love the fact we have a massive variety of parts that are always available from major manufacturers like Firestone, Air Lift, and SAF Holland. Every part sold can be installed by our team of expert mechanics and engineers in one of our 17 service bays. We offer a team of highly skilled and licensed technicians with experience that is paramount to the trucking business. Need help finding truck parts?Our experienced parts department will be happy to assist - call us at 1-800-358-4751, or 1-989-755-0561, 7am-11pm Monday-Friday, or 8am-1pm on Saturday. Our shop online at https://www.truckspring.com.
TruckSpringMW from Truckspring.com has responded
Posted Oct-24-2023