Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.56 / 5 (16 reviews) average score over the past This merchant had 93.75% positive reviews over the last Six Months
Six Months
Positive: 15
Neutral: 0
Negative: 1
Write a Review
Customer Reviews | Filter Reviews
5/5
2013-06-01
"awesome performance, lasiter was a graet sales rep"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2013-05-31
"The turbo for my Ford F250 7.3 Powerstroke came in on time and the product exceeded my expectations. My truck is up and running again and I saved a lot of money! I would definitely use Turbocharger Pros again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2013-05-30
"Turbocharger arrived nextday, price was only $500 vs the $1500 from dealership. Had slight problem with fit until I called tech support, they answered phone right away and gave me instructions on how to make simple adjustment. It now fits well and works great. Great customer service and I saved myself $1000. I would highly recommend them."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2013-05-28
"Excellent service. Quality parts very helpful sales people delivery on time. Will use this company again thanks guys."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2013-05-27
"Turbocharger Pros is a great company! Every part of dealing with them was a positive experience. From ordering, to shipping, to support after the sale. The turbocharger was exactly what I needed/ordered. It is a quality part and was reasonably priced. My salesman, Noel, was knowledgable, competent and pleasant. I had an issue during the installation concerning a part, contacted the company and they responded quickly and offered to reimburse me for a replacement, which ended up being unnecessary. But it was awesome that they were so fast at helping me deal with the dilemma. I have recommended them to several of my buddies. This is the place to buy your turbo!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2013-05-23
"Knowlegeable and helpful, these guys are the best. Noel is outstanding. Fast delivery is appreciated."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2013-05-21
"very awesome to deal with very helpful will call for all my turbo needs in the future"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2013-05-20
"Update: Jonathan Velasco, Sales Supervisor reached out to me over the phone and made it right.
I ordered a replacement turbo for my 2004 Passat TDI. The turbo was delivered in a timely manner. I paid $500 for the turbo, a discount of about 50% anywhere else. The shop installed it and then it failed. It cost me $497 to get a complete diagnosis to discover that the turbo was malfunctioning. When I contacted Turbocharger Pros about replacing the turbo they charged me for shipping and wanted a $275 deposit to replace the bad turbo. This, after speaking to the mechanic. So... would I recommend them. NO, I would say it's probably not worth the price saving to get a turbo that may or may not work properly out of the box. There was NO SAVINGS when you figure the cost of diagnosis and all of the time and trouble that buying from this company cost me. In fact, based on how much time was involved I feel that Turbocharger Pros owes me some money. I should have bought a re-manufactured turbo from an established parts company."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2013-05-16
"Noel was very helpful in the selection of my turbo purchase and I would definitely refer this company."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2013-05-14
"CUSTOMER SERVICE KNEW WHAT I NEEDED,SHIPPED IT THE SAME DAY AND I HAD IT WITH IN THE TIME THAY SAID IT WOULD BE HERE! GREAT JOB!! ASK FOR LASITER AWSOME GUY"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2013-05-13
"Hi, i was Very happy to make a bisness with turbochargerpros , and a spécial thanks to Justin."
5/5
2013-05-09
"Thank you Turbocharger Pros!! You are wonderful. You took care of my problem quickly and efficiently. Good customer service is so important and ya'll ROCK!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2013-05-07
"salesman Jonny was very helpful and very knowledgeable of what i need it. took his time and went through the whole process answering all question i had. i will therefore make future purchases with turbocharger pros. customer service is great, no waiting time, i will refer them throughout our network clients if possible. Jonny you rock, thanks for your help
Ronald Molina Expressway Deliveries"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
5/5
2013-05-07
"I am glad i found turbocharger pros on web they gave me great service ,fast delivery, and we saved 700.00 dollars. thanks"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
5/5
2013-05-06
"Justin helped with my order for my 87 Buick GN. My Turbo needed replaced. Justin was very helpful and very professional. I could have asked for better service. Keep up the great work Justin!!!!!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
301 - 315 of 534 reviews
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
Retailer Information
Contact:
Phone Hours are M-F 5:30am-6:30pm PST, and Saturday 6:00am-3:00pm
1-800-923-0413
800-923-0413
sales@turbochargerpros.com
Turbocharger Pros
visit the website
Share Turbocharger Pros's Store Rating
0%
Reply Back Rate
This retailer does not reply back to reviews.
Collection Status
This company is currently soliciting reviews
Category Rank
Turbocharger Pros is ranked #108 in autos & vehicles
Turbocharger Pros is ranked #69 in vehicle parts & services
