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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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5/5
2013-06-11
"I ordered a C64->SVideo cable, a KeyRah v2 and a MicroMys v4, I paid using paypal and received confirmation that my payment was received. Next day I got a mail that my order shipped, contained a tracking number which did not work untill the next day (nobody told me that), tracking worked fine after a day, I recieved the package next monday, condition was fine, packaging was okay too, I would have liked some documentation on the MicroMys v4, but apart from that, all good, everything worked and I'm happy with my experience and would buy there again. Not many resellers for retro stuff, better keep them alive :)"
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1/5
2006-12-04
"Purchased a dvd-rom drive from this vendor. Item took over one month to arrive, and the wrong color item was sent. I ordered a black unit, and was sent a beige one.
I contacted the vendor, and was told that to save shipping costs, black bezels would be sent. I refused this, as I did not want to risk breaking the unit, nor did I want a black bezeled drive with a beige tray. I wanted what I ordered.
Next vendor suggestion was for me to ship back the drive on my dime and wait for another replacement. I was assured that shipping would not take so long this time. Wait, hold on. Ship this back to Germany on MY DIME when this was their mistake?! Sorry, no. Customers shouldn't be forced to pay for vendor mistakes. When I make mistakes, I pay for them. Why should this be any different? I asked them to send the part I ordered with a return tag for their item. Vendor basically refused.
Next vendor suggestion, I should sell the misshipped product on eBay and re-buy from them the item that was never shipped to me correctly the first time. No comment. Okay, one comment. How.... stupid.
Wrote an e-mail asking once again for the vendor to send the product I ordered, and suggested they Paypal me the funds (vendor accepts this as payment method) and I would return their item (I'd even send first so they don't risk getting "scammed" (even though they already have my money and I don't have what I ordered).
And that's when they found the easiest way to deal with the problem was to ignore it. That's right, my e-mails now go unanswered.
I now have a drive I'll never use on principle alone and am $40 poorer. This company has made me feel helpless as a consumer and made me wary of overseas transactions due to lack of buyer protection.
Order from this compay if you want, but pray they get your order right, because if not, you're likely to be stuck with their mistake."
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About Vesalia Computer
Our shop offers a large range of hardware and software products for amiga, commodore and other retro systems.
Vesalia Computer
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