Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
3.86 / 5 (646 reviews) average score over the past This merchant had 67.03% positive reviews over the last Six Months
Six Months
Positive: 433
Neutral: 53
Negative: 160
Write a Review
Customer Reviews | Filter Reviews
1/5
2025-03-31
the shipping fees are more expensive than the product I ordered! I want a refund.
"shipping fees more than items ordered?"
2/5
2025-03-31
Products good but promos not so much.
"Placed an order and their products are good and at a fair price; however, the free shipping over $50 doesn't work, nor does the SMS 5% off Promo."
5/5
Updated on: 2025-03-30
Excellent company to do business
"Excellent service and price. Fast delivery"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!
4/5
2025-03-30
On time reliable product thank you
"Good web site easy shopping"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!
5/5
2025-03-29
quick
"efficient and quick experience"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025Glad to learn your experience was a positive one. We will share this with the team!
3/5
2025-03-29
No Title
"Did not get 5% percent, otherwise it was very good. Very easy to find part and order it."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future, please do not hesitate to give us a call. Thank you and have a great day.
5/5
2025-03-29
Top Notch
"Easy to order. Received in timely manner."
Detailed Ratings
Pricing of products and services
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025We are so happy to hear that it was an easy ordering process and got to you so quickly! Thank you for leaving us a review, we hope you enjoy the rest of your day!
4/5
2025-03-29
Good product.
"No difference between Osborn and Aqua Jell except the much lower price."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025Thank you for the review, we appreciate your feedback, have a great day.
5/5
2025-03-29
First Time Customer
"I was a little leery, as I am with other companies I've ordered from for the 1st time. I had seen a few unhappy customer reviews. But a lot of reviewers were happy with their purchase. I placed an order and after a misunderstanding with an email that was sent. I called the company and they assured me that my item was available and on it's way. The customer service was great. My ordering experience was easy. The price of my item was exceptional.
My order was shipped and to my door in about 7 days and it was exactly what I ordered.
Thank You Vitality Medical"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review. We look forward to serving you again soon!
5/5
2025-03-28
Easy order
"I ordered a replica of the nebulizer I have and it was an easy and quick experience. My first time ordering and I forgot to use the discount code. That’s on me. I’ll order from here again."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future, please do not hesitate to give us a call. Thank you and have a great day.
4/5
2025-03-28
very good experience
"once you have figured out what the numbers and letters mean it was ferally easy to order."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025Thank you for taking the time to leave us a review and provide your feedback, have a great day!
1/5
2025-03-27
Exercise in frustration
"Very antiquated website. Extremely slow and you have to make changes to your account one at a time, instead of in a batch, which takes forever! If you call customer service to help you, they just tell you that you "should be able to do it yourself" and they won't help. Lousy service."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience for the future. If you'd like to provide feedback as to the specific problem, please contact support@vitalitymedical.com.
3/5
2025-03-27
Service was excellent,
"The suction machine never worked from the time I received it. However, they made the process of returning machine
very easy. I appreciated that."
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025Thank you for t\your feedback, and sorry we couldn’t make it a 5-star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management.
5/5
2025-03-27
Supplies sent
"My supplies were sent in less than one week"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!
5/5
2025-03-27
So far so good
"Items arrived promptly in good condition. Competitive pricing as well."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!
1 - 15 of 28811 reviews
Retailer Information
Contact:
801-733-4449
1-800-397-5899
support1@vitalitymedical.com
Vitality Medical
visit the website
Share Vitality Medical's Store Rating
94%
Reply Back Rate
This retailer replies back to your replies in some capacity.
Collection Status
This company is currently soliciting reviews
Category Rank
Vitality Medical is ranked #2 in health
Vitality Medical is ranked #2 in medical devices & equipment
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025