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3.85 / 5 (652 reviews) average score over the past This merchant had 67.02% positive reviews over the last Six Months
Six Months
Positive: 437
Neutral: 50
Negative: 165
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1/5
2025-03-26
support ****
"never replied; deceptive to try to keep the sale. i clearly emailed to request order cancel"
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5/5
2025-03-26
Fast Service, Fair Price's!
"Title says it all! Would definitely order again."
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Megan-VM from Vitality Medical has responded
Posted Apr-01-2025Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!
5/5
2025-03-26
Great sales people
"I receive my package in two days instead of three they’re great"
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!
5/5
2025-03-25
first time customer
"good selection, fair pricing, prompt delivery"
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Megan-VM from Vitality Medical has responded
Posted Apr-01-2025That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!
3/5
2025-03-25
Was very happy with experience at first.
"Was fast and easy. But now I keep getting messages that I have l left things behind. Not really sure but may be a scam and I won't be responding to the messages. Leaves me feeling a bit worried"
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Megan-VM from Vitality Medical has responded
Posted Mar-31-2025Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. I show that you only have one order placed with a quantity of five for the same item. If you believe you are missing any items, please feel free to contact our customer service and we will be able to correct that for you! We will relay this to our team to further look into for future instances.
5/5
2025-03-25
Great Prices!
"The item I ordered was more expensive everywhere else."
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Megan-VM from Vitality Medical has responded
Posted Mar-26-2025We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review.
1/5
2025-03-25
Impossible
"You require prescription non prescription supplies then make it impossible to update doctor info."
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Megan-VM from Vitality Medical has responded
Posted Mar-26-2025Thank you for the feedback. We apologize the experience was less than you had expected but appreciate you taking the time to relay this. That information can be found at the very top of the page of any Rx-required item near the product highlights as well as in the cart if missed. If you have any issues in the future, please do not hesitate to give us a call. Thank you and have a great day.
5/5
2025-03-25
Wipes
"I love this product! I will buy again."
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Megan-VM from Vitality Medical has responded
Posted Mar-26-2025We are so delighted to hear your feedback. Thank you for your business and your positive review.
5/5
Updated on: 2025-03-25
Very good to purchase from you
"I appreciate your rep clarifying my order ‘s language."
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Megan-VM from Vitality Medical has responded
Posted Aug-21-2024That is wonderful to hear, we are glad that our agent was able to make it a pleasant experience and got you taken care of. We appreciate you taking the time to leave a review, have a wonderful day!
3/5
2025-03-24
unhappy
"i believed i would get free shipping and it wasnt..."
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Megan-VM from Vitality Medical has responded
Posted Mar-26-2025We apologize for any coupon issues or confusion, in regard to free shipping for orders over $49 that is only applicable for recurring/subscription, it must be made into a subscription and will apply free shipping to the applicable item from there excluding any non-subscription items that do not automatically ship free from the supplier. We will relay these concerns to our team, thank you and have a great day.
5/5
2025-03-24
Great service
"Easy to place an order and fast shipping."
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Megan-VM from Vitality Medical has responded
Posted Mar-26-2025That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!
5/5
2025-03-24
Excellent
"Thank you very much, excellent prices, quality of the product and fast shipping."
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Megan-VM from Vitality Medical has responded
Posted Mar-26-2025So glad you had a great experience, we look forward to working with you again, have a great day!
5/5
2025-03-24
Delivery
"Never a disappointment with fast delivery service!"
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Megan-VM from Vitality Medical has responded
Posted Mar-26-2025Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!
5/5
2025-03-23
Fast delivery
"I received my order the next day!"
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Megan-VM from Vitality Medical has responded
Posted Mar-26-2025We are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!
4/5
Updated on: 2025-03-23
Found what we could not get elsewhere.
"We were looking for 5 strip addipak which are easy to separate and open compared to 4 strip that others sell which ave to be cut apart.
They also had the addipak 5 strip in stock and a good price. Two of the three boxes of addipaks(100) came open into the larger shipping box. Nothing added to keep them from bouncing around."
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Megan-VM from Vitality Medical has responded
Posted Nov-07-2024That is wonderful to hear, we are glad that our agent was able to make it a pleasant experience and got you taken care of. We appreciate you taking the time to leave a review, have a wonderful day!
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Retailer Information
Contact:
801-733-4449
1-800-397-5899
support1@vitalitymedical.com
Vitality Medical
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Category Rank
Vitality Medical is ranked #3 in health
Vitality Medical is ranked #2 in medical devices & equipment
Megan-VM from Vitality Medical has responded
Posted Apr-01-2025