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4.79 / 5 (19 reviews) average score over the past This merchant had 94.74% positive reviews over the last Six Months
Six Months
Positive: 18
Neutral: 1
Negative: 0
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5/5
2020-02-23
Great guidance and prompt customer service.
"I needed a replacement band for my Tag Heuer and was a little nervous about going outside the OEM for the piece, as it is a somewhat expensive item. A local jeweler had the nerve to quote me... no, I'm not exaggerating... $1,400 For. A. Band. Half the value of the watch? No, thanks. So I went with WatchMaxx and crossed my fingers that it would not only fit, but be as quoted, the original OEM piece. It did and it was. $275 vs. $1,400. Great value and great service!
Thanks, and I'll be back!"
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5/5
Updated on: 2020-02-20
Great service!
"Excellent Service! Fast shipping! Highly recommended!"
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5/5
2020-02-14
Great service and follow up after order.
"It was nice to have confidence in product and delivery. Thanks."
5/5
2020-02-13
Excellent product with grade A customer service
"I ordered a Movado on a time sensitive basis and not only did the product come on time,but an error on my behalf caused a confusion by which their customer service service was extremely patient and understanding.
I got product as purchased and promised extremely quick.
I'd buy again from this vendor (and will) as well as recommend.
Great price, product and service.. can't ask for more."
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5/5
2020-02-08
Simply outstanding!!!
"Great service! Outstanding prices! This is just the beginning...I looked for to future purchases!"
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5/5
2020-02-07
Could not be happier!!
"Incredibly STELLAR experience with this company! Fast shipping, beautiful & secure packaging, and a great price! My son is receiving this for his 18th birthday as an early graduation present. Love the watch, thank you so much!!"
5/5
2020-02-05
You Da Best
"Loving my Philip Stein Active. Great price and fast shipping. Thanx for the easy shopping experience."
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5/5
2020-02-04
chvg
"Couldn't be more pleased with my order. Got a brand new Tag for a very fair price."
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5/5
2020-01-31
Wonderful Service
"I was able to get my watch for 25% off, which is wonderful not only because of the savings component but also because said watch was out-of-stock when going direct through the manufacturer. The entire ordering process was simple and the watch was delivered the next day as advertised. The product was in excellent condition and I'm thoroughly pleased with the whole affair. Great work, team!"
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1/5
2020-01-30
Poor service
"Hi there.
I received my watch on January 11. It came with two scars. I called to report, the last customer service rep that I spoke to treated me as if I had done something wrong. I emailed pictures of the damage. You company received the email but not the pictures. No one called or responded to say something was wrong with the email. She quickly apologized for it as in to brush me off. Then asked me why I was calling days after receipt. At this point I am frustrated. I have thirty days to return. She started to treat me as if I scratched the watch.
She and another rep from a different day, mentioned that your company photograph your watches after you receive them, before you ship to customers. I asked both reps to pull the pictures and they would see the scratches on the watch. The latter rep pulled the pictures. After her research she appeared frustrated, stated that the watch would also be looked over for any other issues. When I asked her if she had saw the damage in your photos she tried to escape the question.
I feel, violated and taken advantage of. I waited for you to receive the watch to send to me only to be treated with disrespect. I admit I wasn't a happy customer on the phone and I apologize for that but that doesn't need negate the fact that I am the customer giving you my business. I should be treated with respect. I need to rectify this issue and I need help before taking this further.
An unhappy customer."
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4/5
Updated on: 2020-01-30
Great service
"I was able to get the watch I want at a incredible price 71% off regular price. Thank you"
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5/5
2020-01-25
AWSOME
"AWSOME will buy again if u give discount good watch I am very happy."
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5/5
2020-01-24
Excellent Experience
"Extremely satisfied with my purchase! The watch is perfect and they sized the bracelet for me so it fit right out of the box. A nice service that I really appreciate. Great price, great watch and quick delivery. I highly recommend Watchmaxx!"
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5/5
2020-01-24
as promised delivery!
"I purchased my watch on line. It was delivered to an address that could not accept the delivery. Watchmaxx took it back, refunded the purchase price and then let me repurchase and have it delivered to my day time address. A welcome outcome. Thank you Watchmaxx."
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5/5
Updated on: 2020-01-23
Sunglasses
"I love my new Gucci sunglasses thank you for such an excellent service. I’ll be back soon to buy more."
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286 - 300 of 829 reviews
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About Watchmaxx.com
WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.
Retailer Information
Contact:
Monday - Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 1:30 PM
(877) 928-2469
customercare@watchmaxx.com
Watchmaxx.com
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Category Rank
Watchmaxx.com is ranked #115 in shopping
Watchmaxx.com is ranked #64 in apparel
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