ResellerRatings
preloader
Watchmaxx.com
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.81 / 5 (16 reviews) average score over the past
5
87.5 %
4
6.3 %
3
6.3 %
2
0.0 %
1
0.0 %
Positive: 15
Neutral: 1
Negative: 0
This merchant had 93.75% positive reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
preloader

Verified

1/5
2018-05-17
Not the watch I was expecting
"When I opened the box I was very sadden that there was a large scratch in the watch face. I will be returning the watch for a full refund. I guess you get what you pay for."
1
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2018-05-13
Great communication
"Fantastic customer service. Great communication. And swift response. A great job done by John and Izzy!!!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2018-05-09
Very happy with the overall experience. Thank you.
"Very happy with the overall experience. Thank you."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2018-05-05
Very pleased
"Buying from Watchmaxx.com has been simple and satisfyuing"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2018-05-04
Good watch
"Thank you Watchmaxx! I am satisfied my watch. It is a brand new and shipped very fast."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2018-05-04
Tag Microtimer
"Cant fault the services, knowing about and stocking some pretty rare parts. International delivery in 4 days only underlines the professional service"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2018-05-03
They came through again.
"At first they sent the wrong watch, so I sent it back with no hassle. I just got the watch I ordered. And I love it. This is the second tag heuer aquaracer I bought from you guys. And anybody who asks I will definitely tell them were I got it from. Keep up the good work. Best. Jerome. R. Gold."
Helpful
Cool
Delete Review
Share

5/5
2018-04-27
Everything was perfect!
"Love my watch, the price, the speed of delivery, and the ease of ordering. Nothing negative about the Watchmaxx experience!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

4/5
2018-04-17
Good value, good looking watch
"I bought a tag with the condition unworn. The tang strap was a little scratched but acceptable for the discount. I found it odd that the band was installed backwards-Easy fix. Overall I am satisfied, but would have bought new and paid the extra amount if I had to do it again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2018-04-16
One Very Happy Aussie Customer :)
"Bought a TAG Heuer Carrera from Watchmaxx. I live in Australia and was a bit worried purchasing a expensive watch from so far away. Watchmaxx answered all my questions (no matter what I asked and how dumb the question was) and not once did they stuff me around, they have been so helpful and so nice I would recommend them to anyone. I am buzzing at the moment, I don't think I will ever take it off. Thanks Watchmaxx you guys are the best :)"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2018-04-12
Exceptional
"Class A service, my New Tissot 1000 Seastar arrived today and it is more beautiful than the photos, very happy with the timing of the shipment and and the price. I would highly recommend Watchmaxx."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2018-03-30
Good Seller!
"Good communications and the item was well packaged."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

preloader

Verified

2/5
2018-03-26
Unreasonable shipping charges
"There was a $70 USD shipping charge applied to my order (Shipping from US to Canada). Over and above that I was charged by the Courier service (FedEx) for $45 for the custom/import duty. If custom / import charges were not included in shipping, then $70 USD shipping from US to Canada is ridiculous. The whole idea of getting a watch at discounted price is a sham."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2018-03-25
Great service
"Received the watch super quick and exactly as described"
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2018-03-23
Top!
"Good communication, quick delivery, good product..."
Helpful
Cool
Delete Review
Share

496 - 510 of 824 reviews
cell_image

Read our Trust Guidelines

To learn more about reviews and trust on ResellerRatings.com, visit our trust page.

cell_image

Help Report Fake Reviews

Notice something strange about a store's reviews? Let us know, or report the review directly.

About Watchmaxx.com

WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.

Retailer Information

Contact:
Monday - Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 1:30 PM
(877) 928-2469
customercare@watchmaxx.com

Watchmaxx.com

visit the website

Share Watchmaxx.com's Store Rating

Collection Status

This company does not currently solicit reviews

Category Rank

Watchmaxx.com is ranked #85 in shopping

Watchmaxx.com is ranked #47 in apparel

Watchmaxx.com
vs
Jomashop
Watchmaxx.com
vs
White House Black Market
Watchmaxx.com
vs
DHgate