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4.78 / 5 (18 reviews) average score over the past This merchant had 94.44% positive reviews over the last Six Months
Six Months
Positive: 17
Neutral: 1
Negative: 0
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5/5
2017-09-06
Excellent service with respect to fast shippment.
"All was good. Still pending for my watch Certificate and warranty to be shipped? Thankd"
5/5
2017-09-01
Breitling Navitimer 46mm
"Picked up the watch and Izzy with sales was a great help. He price matched a competitor and I got free shipping. Watch is perfect and my jeweler who is authorized Rolex states it is a phenomenal watch. I saved over 3K and got the Watchmaxx 5 years warranty where I ship to them and they get Breitling to repair. Box and all the papers included. I will buy from them again without a doubt."
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5/5
2017-08-24
Cartier Ronde Solo XL
"Great experience, price and fast shipping. Perfect, thank you very much. I will be doing business again!"
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5/5
2017-08-23
A New Era
"The online shopping experience was delightful, easy to navigate and I found useful recommendations. The delivery was efficient and I felt in general I received great value for money. I am now a new converted and loyal customer that is an advocate for your amazing service. Kind Regards Adrian"
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5/5
2017-08-13
Great customer care
"Reliable, Fast and practical."
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5/5
2017-07-28
First Customer; Not the last.
"I found the watch great price great service."
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5/5
2017-07-22
AWESOME
"Had exactly what I wanted at an unbelievable price, received it the next day. This was my 2nd watchmaxx purchase, will definately use again. A1 all around"
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1/5
2017-07-13
IMHO Do Not Trust the Watchmaxx "Warranty"
"I purchased a complicated watch from Watchmaxx. It soon needed repair. IMHO the Watchmaxx 'warranty" service was a FAIL. I had to pay the manufacturer for the repair. In my opinion you should not trust this seller to honor its supposed warranty."
watchmaxx from Watchmaxx.com has responded
Posted Sep-01-2017Since the warranty we provide is the manufacturer's warranty, once a customer contacts the manufacturer directly, and states that the watch was purchased online, the customer effectively voided the warranty. If the customer does anything that would void the warranty, it would be the customers responsibility to pay for any repairs.
5/5
2017-07-10
Great experience
"Transaction was simple; got the timepiece I wanted for a steep discount. Package arrived as expected with no damages to watch. No taxes and free shipping!"
5/5
2017-07-06
Seamaster
"My experience with Watchmaxx has been outstanding! Good communication and service. Price and condition as promised. I'll buy from them again!"
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5/5
2017-06-30
Fast and easy
"Watch max was not my first choice.... other dealers wanted weeks to months to fill order. Watch max was not next day delivery, but close to it. Had the watch in 48 hours and showroom condition."
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5/5
2017-06-28
Joe in Customer Service Went Above and Beyond
"I put my order in on a Breitling Avenger II Seawolf two days before leaving for vacation so I chose overnight shipping. Since I put my order in right on the cutoff they weren't sure it would make it in time. I spoke with Joe in customer service and explained that this watch would make my trip 10x better (it's a Seawolf, come on!) Joe did whatever it took (I believe he asked the UPS driver to stay late while they packed and gathered my piece) to get my watch out on the truck for next day delivery. This shows their care for myself and their customer and the watch was delivered in flawless condition. I will buy from them again and refer friends. Thanks, Joe!"
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3/5
2017-06-24
not new
"ordered a piece for $25 less than msrp and got something not new (no protection stickers anywhere, marks/dirty) and no USA warranty either... not worth it"
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5/5
2017-06-24
Excellent buying experience!
"Purchased an Omega Planet Ocean, and received it in expedited fashion. I paid $100 more for an international warranty, and the price was very competitive. The watch looks flawless, and the service from Wachmaxx was great. Would definitely buy from them again."
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5/5
Updated on: 2017-06-24
Great service, love my new watch!
"Fantastic seller - would for sure buy from them again."
586 - 600 of 829 reviews
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About Watchmaxx.com
WatchMaxx.com is a family owned business with over 20 years of experience selling fine watches, and has been selling investment-quality timepieces online since 2004. Today, WatchMaxx.com is among the leading online retailers of luxury watches.
Retailer Information
Contact:
Monday - Thursday 10:00 AM to 6:00 PM, Friday 10:00 AM to 1:30 PM
(877) 928-2469
customercare@watchmaxx.com
Watchmaxx.com
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Category Rank
Watchmaxx.com is ranked #99 in shopping
Watchmaxx.com is ranked #57 in apparel
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watchmaxx from Watchmaxx.com has responded
Posted Sep-05-2017