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1/5
2020-07-10
THIS COMPNAY IS A SCAM -
"PLEASE TURN THEM OVER AS I DID TO THE BBB - YOUR STATES ATTORNEY GENERAL AND YOUR BANK ( FOR CREDIT CARD REFUND)
COMPLETELY BOGUS"
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1/5
2020-06-30
do not buy
"ordered product on may 12. have not received it and called 1/2 dozen times, still can,t get any help. It,s June 30th and might as well just wright this off."
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1/5
Updated on: 2020-06-02
Run away !!!
"We ordered ( 3 ) Breathesafe Pro mask on 4/26 for $119.98 . Supposedly in stock and would be shipped immediately . A month later they give me a tracking number , but , a week later it still hasn't been delivered to USPS for shipping . I requested refund but only got the same shipping info bull !! Still waiting on 6/2 !!! Run away !!!"
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1/5
2003-06-13
"Depsite being advertised as "in stock" with next day shipping, my order was not in stock. I waited nearly three weeks to hear about shipment and had to email the company to learn that it would be another two weeks. At that time, I emailed them and they informed me it was still not available and I should wait an additional two weeks. I chose not to. I cancelled my order instead of waiting indefinitely. In fairness, my credit card was not charged and they responded to my emails promptly. I ordered the item from a different vendor and had it at my house in one week."
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1/5
2003-03-12
"Their website promised shipment of the product I ordered within 3 to 4 weeks. After waiting 4 weeks, I e-mailed them to get an update - they told me I would get the product within the next week. It never came - I cancelled the order after waiting a little over 6 weeks. I found another site selling the same product for just $10 more - and they got it to me in less than 2 weeks. In short, the same product for less is good but not if THEY NEVER DELIVER ON THE ORDER!"
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Being updated on the exact date the delivery was sent
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Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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4/5
2003-01-09
"I ordered Miracle Blade III in the afternoon. However, I'd changed my mind a few hours later. I called them at 5:30 MST, and their office had already closed (although they claimed to be closed at 5:00 PST).
Therefore, I email to their customer support to cancel the order. Within 1 hour, I got a confirm reply and my order had been cancled."
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1/5
2002-12-20
"I ordered on December 6th the following items:
- Perfect Pancake
- Quick Chop
I had expected the order to be shipped the next business day (as described on their website. "Availability: Usually ships on the next business day." Nope... I emailed them about a week later and customer service said the following (on December 13th):
"We have received your order and it is being processed for shipping by our
warehouse. Once the order is shipped, you will receive an email giving you
the details about the tracking information etc."
Another 3 days pass (on (December 16th) I FINALLY get a confirmation email that it has been shipped with a tracking number. I receive the package another 4 days later only to find that they shipped the wrong items!!! I received the Quick Chop, but instead of the Perfect Pancake, I got a cheaper imatation (Pancake Pro). The Pancake Pro cost $6.95, compared to the Perfect Pancake, which costs $14.95. Hmmm... mistake? I think not! I sent an email awaiting response.
Stay away from this company, not only did it take 2 weeks to get the item, but sent the wrong item when it was FINALLY shipped!!! I will never buy from them again, and hope no one else does either."
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Being updated on the exact date the delivery was sent
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Delivering products damage free
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Variety of brands and products offered
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Ease of ordering online
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1/5
2002-10-29
"STAY AWAY FROM THIS COMPANY!!
THEY CHARGE YOUR CREDIT CARD BEFORE SHIPPING ITEMS, CANCEL YOUR ORDER WITH NO EXPLANATION, AND MAKE YOU WAIT A LONG TIME AND JUMP THROUGH MANY HOOPS BEFORE FINALLY CREDITING YOUR CREDIT CARD.
Here is my story:
I ordered a "Perfect Pancake" maker from them on 7/8/02 for $19.95 (plus $5.95 shipping). I used a $20.00 internet coupon [flchp09183222020] when I placed the order. They charged my credit card on 7/8 (for the $5.95 shipping). The next day, I got an email from them that my order was cancelled, with no explanation why. They did not, however, credit my credit card for the charge. After several phone calls and emails to the company and also to my credit card company, they finally credited my credit card on 8/4.
I feel that charging my card before shipping an item [According to the New York Law Journal: "No reputable site will do this"], and making me wait four weeks for the credit [The FTC States that: "A refund must be issued within seven business days of receiving your request"] warrants my recommendation to STAY AWAY!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Overall web site
Web site being easy to use
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