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1/5
Updated on: 2021-08-11
Customer review
"I have been here 2x. There is an older man who works there, and hates his job. I walked in, no one spoke to me. This man was moving around helmets, looked at me and kept shuffling helmets. 5 or so minutes he walked over and sighed. I told him what I needed, that I had called earlier and spoke to someone. He said well it wasn't me. A young guy in the back said I spoke to her, here's her items. He sighed again and I said if you don't want to wait on me don't! This has happened 2 x with him, both times I have been there. Sign on door said masks required but no one had on a mask. There is a young guy who usually takes excellent care of me. This older guy was so nasty. I drove an hour to shop there. Don't know if I'll be back.
I would like owner to contact me."
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5/5
2021-03-19
Great service
"Friendly people willing to help and answer any question you have. I came in looking for a helmet and they showed me many different options and explained the key differences. Was very knowledgeable and let me know what thier experience was with some of the helmets I was looking at. Look foward to coming back for another purchase"
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5/5
2021-03-12
Harley Ultra
"Great choices along with good prices and excellent sales staff"
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5/5
Updated on: 2020-10-11
Great Shop in Louisville
"Bought a new Shoei helmet and a cargo net. Very nice staff in the store and I'm happy with my purchases."
5/5
2020-09-27
Had everything I needed.....
"I just got an additional bike and needed they normal stuff. Chain lube, tank protector, swingarm spools, battery tender pigtail, a new visor and gloves. You had it all in stock, I walked out with a happy face. Thanks!"
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3/5
Updated on: 2020-08-23
Jake and Wayne
"Went in to check on a headset and tires. Jake was very helpful and patient, assisting with all of my questions. Stepping away so that he could assist other customers I noticed Wayne at the register and asked him about tires. I noticed on the screen where you could put in the make, model and year of the bike and Wayne unprofessionally stated, "they don't have it," he didn't know the tire size and couldn't look it up. I asked him to calm down and he walked away calling me an ****. Jake came to the desk to assist and was able to easily find the information that I needed with little to no effort. Wayne clearly is not suitable for customer service. I have purchased items at the store before but as long as he is here I will take my business elsewhere."
5/5
Updated on: 2020-08-22
Shopping for half helmets
"It was our second time in the store this trip we made a purchase .
It went very smooth we recieved help right away .
They had the helmets we liked so be purchased them . Will definitely return in for any other futures buys . Thank you !!!"
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4/5
2020-08-01
Buying my first helmet
"I had to buy a helmet for my motorcycle training class. Had to try on many different size helmet to find the right size. Staff was very nice and showed me many different options for a helmets. Had a good experience at the Louisville KY store. I wish they had more inventory in helmet and gloves to fit bigger people. They are very limited."
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2/5
2020-07-20
No masks
"Selection was good but the fact that employees were not wearing masks is enough to keep me from coming back any time soon."
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5/5
2020-06-21
Great store with friendly service.
"The staff is always helpful with questions and provides great service when I stop in."
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5/5
Updated on: 2020-06-12
Love the customer friendly atmosphere
"Cee Cee and Wayne are the best. I love the time and effort that they put into my experience. The purchase of my Shark helmet and the install of my Sena was right on time. I will recommend this establishment to all my friends."
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5/5
2020-06-09
Great service and good people.
"Everyone was very professional and nice."
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5/5
2020-05-13
Excellent
"Easy process and fast. One item needed to be exchanged due to fit (I ordered the wrong size pants) and that process was a quick and easy. Great experience."
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5/5
2019-11-06
Great bunch of people
"Fabulous shopping experience"
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5/5
2019-09-28
Excellent as always
"It's a bit of a ride for me to visit this fine establishment, but its always worth it. Each time I stroll in to pick up something I need, I quickly realize I didn't bring enough cash for all the things I want. My last visit, the gentleman helping me allowed me to take each AirHawk seat pad out to test the fit before my purchase. I just wish the magazine (wish list) would come in the mail as often as my bills.
See ya soon Cycle Gear and safe travels in all your journeys."
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1 - 15 of 156 reviews
About Cycle Gear, Louisville, KY
Click for info on curbside pickup available at cycle gear stores & how we re working to ensure a safe shopping experience. Swing by the louisville cycle gear for expert advice & to try on gear. Shop 100k products with the freedom to shop at home & ship to store or vice versa.
Retailer Information
Address:
215 S Hurstbourne Parkway Louisville, KY US40222
Contact:
Monday - Saturday: 10am-6pm, Sunday: 12pm-5pm
(502) 426-9746
Cycle Gear, Louisville, KY
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Cycle Gear, Louisville, KY is ranked #102 in sports
Cycle Gear, Louisville, KY is ranked #81 in individual sports
