Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Good variety and very helpful and knowledgeable staff. After going to several motorcycle dealers I found Cycle Gear and I am so glad I did. This place rocks!"
"Everyone I’ve talked with at Cycle gear in Springfield has been great. Super helpful and have guided me on what to buy as I’ve been on a 7 year hiatus with no bike."
I like Cycle Gear, but don't waste your time at this location.
"Customer service can be challenging. The manager at this store will make sure you know in a passive aggressive way that he does not want to help you, and he does not believe anything you say. (If you're so loathsome of customer service, you need to find a different job.)
It's extra frustrating because I'm not a mean customer. I'm a nice person. We have many choices for shopping these days. This store has lost my business."
Click for info on curbside pickup available at cycle gear stores & how we re working to ensure a safe shopping experience. Swing by the springfield cycle gear for expert advice & to try on gear. Shop 100k products with the freedom to shop at home & ship to store or vice versa.