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5/5
2006-10-26
"Fast Shipping. EasyPCKits gave me a 2 little gifts but gifts none the less. Would highly recommend and will shop again."
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5/5
2006-09-12
"Absolutely amazing service; Order was placed and shipped on a Saturday priority service for $4!! Packaging was superb to say the least and instructions were provided in hard copy as well as documented on the website. I saw someone left bad scores for their pricing which is rediculous; the pricing is the lowest I've seen on any website and the kits are absolutely superb!
This is by far the best experience I've had with any online retailer and I look forward to doing business with them again!"
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Being updated on the exact date the delivery was sent
Delivering products on-time
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5/5
2006-09-04
"Fast delivery. David Brown is a polite and communicative seller. My AMD 2500+ XP-M overclocked to 2.3 GHz, air cooled and stable. That's 500 MHz over the stock CPU speed."
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5/5
2006-08-26
"Fast shipping, excellent product. I picked up a lapping kit and Arctic Clean for far less than what the sandpaper alone would of cost at a local store, shipping included. (Not to mention the uber-fine grits usually aren't available at most stores.)
As a nice added touch, they also threw in a free bag of zip-ties. :)"
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5/5
2006-08-03
"Shipping speed was amazing and the package was very well packed. Came with a few extra goodies like zipties and a free AS5 upgrade. Product quality and prices are great as well. Definitely plan to buy from David again."
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
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Overall web site
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5/5
2006-07-31
"Order arrived only a few days after my order was placed. Quality of the merchandise was amazing. Will buy from again."
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Ease of ordering online
Ability to determine if a product was in-stock real time
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5/5
2006-07-30
"I'm very impressed with this lapping kit, and can't wait to try it out as soon as I get a chance. Everything was better that reasonably priced and came with straightforward, easy to understand directions."
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
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Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Being easy to reach
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
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Web site being easy to use
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5/5
2006-07-17
"Excellent seller, recieved item incredibly fast, and seller responded to my emails within hours of me placing the order. I highly reccomend this seller to anyone, his products and service are superior!!!"
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
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Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
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5/5
2006-07-10
"Very cheap and very fast service. Personal touch as the owner emails every purchaser. Very personable and knowledgeable of products. Local products and cheap local prices. Thanks alot D!
Jason"
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being trustworthy
Resolving problems
Making decisions on their own
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
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Web site being easy to use
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5/5
2006-06-08
"Quick shipping, perfect packaging, and provided many "extras" to justify the cost. Purchased the HSF Lapping Kit with Glass and it came with a sample of fine paper and twist-ties. Very prompt responses, and great customer service. Being a Canadian customer, I was worried about shipping, but it came right through USPS to CanPost, with no extra charges. Thanks David, you're the best!!"
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5/5
2006-05-15
"Somewhat new to lapping heatsinks and needed to pick up different variations of sand paper to start. Found EasyPCKits right away and not only did they have the perfect kits to start, but Dave threw in a few extras with my order (a dozen of so zip ties and a tube of arctic silver) which was great. Not only that, on the website and also included with the order, were perfect, concise and easy-to-follow instructions to obtain the perfectly lapped heatsink! Would definitely buy from again for all my lapped needs!"
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5/5
2006-05-13
"I purchased a regular heatsink kit and arctic silver 5, but the shipping charges got messed up. Instead of 1 dollar shipping it was 5 dollars. Mr. Brown upgraded my order to a premium kit, and included a rough kit, and some plastic zip ties as a gift. And then he still offered to refund the difference."
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Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Overall technical support
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
Web site reliability
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Web site being easy to use
5/5
2006-05-08
"This guy is great. He actually cares about his customers, his prices are fantastic... If he was a woman I'd marry him =P"
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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being knowledgeable
Making decisions on their own
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2006-04-28
"I must agree with everybody, Dave really is a nice guy to deal with, very kind and reliable.
Very fast shipping and top quality products, I have no complains at all. would recomend the kit to any serious overclocker, or just anybody with a heatsink with a rough base."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
5/5
2006-04-22
"Not a better re-seller out there, bar none. Quality lapping kits, fast shipping, great all around service. HIHGLY recomend to anyone."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being easy to reach
Being trustworthy
Resolving problems
Making decisions on their own
Being knowledgeable
Overall customer service
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
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