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4/5
2007-09-06
"I am pleased with the service they provided me. The order process was simple and the turn around time from order to shipment was fast. They were very helpful and very cooperative when assisting with the exchange of my malfunctioning phone."
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4/5
2007-07-22
"There were no surprises with the phone that I ordered. The only downsides are that they really do take a full two business days to ship out an order, and I wasn't given a tracking number."
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5/5
2007-05-14
"I ordered a Samsung SGH-D900. It shipped on time and the product works great. I did have trouble getting the phone to work initially, but it was not anyone's fault. Customer service helped to pinpoint the problem and they were very professional. I recommend this store."
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4/5
2007-03-24
"Simon Cells has the best product selection, so I always come back to order again. However, it is not the easiest reseller to deal with - any changes to credit card billing info, for example, cause huge delays. I placed an order with Amazon on the same day, and had my Amazon shipment days before my order with Simon Cells was even fully processed."
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5/5
2007-03-21
"Everything gone right the way.
Just perfect!
The store have a clean and fast design, the order status is precise. Shipping process is very fast.
The product came exactly as they say in website.
The phone support work very well, always wanting to help you in all the process.
Again, perfect!"
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2/5
2007-02-12
"Before I placed my order on a Nokia N80, I emailed them a couple of times to make sure they had it in stock and that it was brand new. It took a couple of hours for them to respond, which is slow compared to other dealers I've dealt with. I promptly received my tracking number and the phone arrived on time, but it looked like an opened item. (The box was not wrapped and it looked a bit beat up) But since nothing was damaged and everything in the box was functional, I decided to keep it rather than waiting another week or two to get another one. It's been a good 2 months since and the phone has worked fine. I just recently found that some accessories were missing, though. A wrist wrap and an audio adapter that supposedly came with the phone was not in the box. I wouldn't recommend dealing with these guys, they don't seem very reliable."
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1/5
2007-02-02
"Their online inventory check sucks, i called to ask why i havnt recieved a tracking number for my order and they then tell me that theres a "sticky" on my order saying they were gonna call me later today telling me that its out of stock so i canceled my order. i called them back later on to make sure it was cancled and to ask when thier website would be updated on my order status, i was told it would be done today for sure, as of now it still says paid and not cancled, i would not buy from them ever, if you must, call them first even if it says in stock."
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5/5
2006-12-05
"I received my order very quickly and was very pleased with the merchandise I ordered."
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1/5
2006-12-01
"As icebergs continue to drop off the West Antarctic Ice Shelf with increasing speed and regularity due to global warming, the term "glacial" has ceased to connote barely perceptible movement. I suggest that "SimonCells" be adopted as a replacement for "glacial" given the torturously slow speed at which orders are processed and shipped by SimonCells.com (i.e., 13 days between order placement and delivery using UPS 3-Day Select on an in-stock item)."
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5/5
2006-10-23
"SIMONCELLS HAS EXCELLANT SERVICE. I ORDERED A CELL PHONE ON THURSADY & I RECEIVED IT ON FRIDAY & USED IT BY FRIDAY NIGHT
THE SALESWOMAN ANSWERED ALL MY QUESTIONS & GAVE ME ALL THE INFO TO FIND THE RIGHT PHONE."
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1/5
2006-09-28
"As of today, 9/28/06, I still have not received my order so therefore I would not be very happy about that. I can't believe that it takes this long for Motorola phone skins that were in stock. I will not be using SimonCells.com again.
Rusty Russ"
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3/5
2006-07-31
"Well doing surveys for you all "suck" I did one when I ordered the phone and said I would get a ear peice to go with the phone ...did not so not sure how service will go ...The phone I did recieve the speaker crackls when you talk and half the time it does not work..."
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5/5
2006-07-26
"This was easy and not complicated to use. However, I was not expecting my phone to be the spanish version (complete with spanish pronged phone charger and spanish user's manuel). i do not speak spanish, and it might have been useful to know that that was what i was going to recieve ahead of time. I eventually figured out how to program the language into english as default, but initally, turning on the phonw was quite a shock.
I suggest that you let people know the nationality of the phone that they recieve.
Thanks."
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5/5
2005-12-14
"I purchased a Jabra BT500 and it was an excellent purchase. I did not have any trouble ordering and I was kept up to date on the whole ordering process. Great store to do business with."
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1/5
2005-12-08
"Check stock before you purchase from this store.
I wanted to purchase a Nokia 7260 and they say that it ships in 2-3 days. I order, PAY and then receive an email a day later telling me that my order has been cancelled!
Its one thing not to have the stock, but its another thing to let the customer think that they have inventory, place an order, wait for shipment etc before telling them its not in stock.
I would not even bother looking at this store again - its a waste of effort and time."
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Retailer Information
Contact:
10.30am- 5:30pm Mon-Thur Fri 10:30am 1:00pm Closed Sat and Sunday
718.338.3355
877.476.4200
Sales@Simoncells.com
SimonCells.com / SimonCell.Com
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