Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"A quick e-mail to xByte was all it took to start solving my needs. Mike Rigo sent me an e-mail with a very reasonable price for an upgrade I was previously told was not possible. Had a great one-on-one telephone chat with him who talked about my current and future needs. Ultimately, I'm super impressed and will have to be on xByte's doorstep for my next order. These guys are awesome."
"From the beginning I was helped every bit of the way Ernesto and he made certain that any and all of my server needs were covered! He answered all my questions, adjusted my build to what it needed to be, and was very patient while my company was deciding on purchasing. Can't forget we saved thousands using xByte!"
"Found your site because I needed a specific Dell drive. Placed the order as a guest, because I did not plan to buy anything else. Then I worked with Ernesto Sanchez on updating my shipping method. He provided such great customer service, that I ended up setting up an account and will be using your company for my future orders. In a day when customer service is not taken seriously, Ernesto showed that it is still alive in certain companies. Thank you."
"We love xByte. Your team is great and Zeb is the best sales rep! Everyone we have worked with is extremely knowledgeable and professional. You ship the parts fast and everything has always been top quality."
"I've bought probably a dozen servers through xByte over the past few years. The pricing on used gear is incredible compared to other re-sellers, and we've had very few problems.
To me, the service is where it counts. One of our boxes started complaining about a failing ECC Module, so I shot a quick email off to my xByte contact with a screenshot.
Ten minutes later, a replacement memory module was shipping overnight.
Can't be beat."
Awesome Customer Service And Quick Turn Around's
"We've been doing business with XByte technologies for years, their customer service is top notch, and they always get us what we need fast. Our account representative is always just a phone call away and he's great about keeping us updated on that status of our orders."
"Ive ordered several networking items from Xbyte and look forward to working with them when the servers need upgrading. Sales people have never been too pushy but always helpful and they support our church IT network group, which is a bonus."
"This was my first time to purchase refurbished servers, so I had several concerns, including product condition, cost, support, and customer service. I started my Evernote note to put together my system requirements and vendor selection criteria. I contacted six different resellers, including some companies I had done business with in the past, but ultimately chose xByte for the two servers I was looking for. Ernesto Sanchez contacted me the day after I completed the online quote request. Some of my requirements were very specific, so Ernesto worked with me over the next several days through several configuration changes. He was very patient and responsive throughout this process.
At my request, Ernesto provided photos of the servers and when I pointed out several concerns, Ernesto addressed each and every item to my satisfaction. When the servers arrived, I was very pleased with the condition and found the specs to be exactly what I had requested.
Overall, I am extremely satisfied with my experience with xByte and Ernesto. When a need for like this comes up again, I will definitely reach out to xByte again."