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Merchant Member
2023-05-31
5/5
"Did you ever have to make up your mind, make up your mind and finally decide...."
"The words to this song summarize my experience with Gigaparts. I was a new Ham in 2009. I didn't know diddley squat about transceivers. I had a brand new Technician License and wanted to get a radio.
Called GigaParts to buy my first radio. Screwed that purchase up. The folks at Gigaparts were understanding and kind. They listened and counseled. They didn't push. When I made a mistake they took the product back and and told me what I did right from wrong and how I could do it better. They returned my purchase price, guided me to the radio I needed and taught me a lot about Ham radio.
Patrick was patient and knowledgeable. He pulled me out of a technical hole more than once.
I stayed with GigaParts as my knowledge grew. Purchased new radios as Kenwood and Yaesu brought out new models. Recently purchased an IC 7300. Sue guided me through the saving graces of the four day Dayton Hamvention pricing
system. She was always available, always knowledgeable and always found a way for me to get free shipping.
The other staff were excellent and focused. It was a pleasure to deal with them.
I'd rate the GigaParts folks as top rate, say 5, if five is the top number in the rating scheme.
Jim"
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