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Customer Reviews | Filter Reviews
1/5
2020-08-21
Unseriöses Unternehmen. Vorsicht Betrüger!
"Dienste werden unangekündigt eingestellt und weiterhin in Rechnung gestellt. Keine Kontaktaufnahme möglich. Support reagiert nicht auf Anfragen.
Ich werde mein Geld über PayPal zurückholen."
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4/5
2007-05-17
"Ordered an Antec P182 case. The price was high but the shipping was half what other stores charge so the total price was great. Shipping time was ok.
Thanks Bigfoot!"
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1/5
2007-01-29
"Becareful ordering from there online website, these guys do not have things in stock, even though they say they do. After ordering a Lian-li case from them, it took them 1 week and a phone call from me to there ordering department to find out that they won't have the case in stock for awhile. They finally tried to get me a special order from the somewhere else in the west coast, however, they were NICE enough to try to charge me shipping from that manufacturer in the West coast, while my location was Toronto. So nice of them to almost waste my money at there convenience.
Your better off getting parts from your local PC store than to have your time wasted by these guys."
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5/5
2006-09-02
"Very fast service and polite and helpful staff. I will definitly be buying from BigFoot in the future for my case mods."
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4/5
2006-02-20
"Well, this is my first order. I was happy with the service. Emails were sent confirming orders and shipment. The product is good, but I am unsure if it is up to the specs published on the site. The price was excellent. I will definitely buy from here again."
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5/5
2006-01-26
"i recently purchased a water cooling setup from Bigfootcomputers, My questions were answered ( through email and forums) very quickly, being able to pay by email money transfer made the transaction alot faster and more safe, Certainly will order from again, A++"
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Variety of brands and products offered
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Ability to determine if a product was in-stock real time
Ease of ordering online
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Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
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Making decisions on their own
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5/5
2006-01-24
"Excellent service. Helped with a technical question before I bought. Clearly identified prices, shipping costs and returmn policies. I will buy from them again."
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
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Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Being knowledgeable
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Customer service being knowledgeable
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5/5
2006-01-24
"Extremely fast shipping. The sales staff was excellent, and they took the time to help me out with my order. Bigfoot rocks!!!"
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Is committed to quality products and services
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
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Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Resolving problems
Being knowledgeable
Being easy to reach
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Customer service being knowledgeable
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1/5
2006-01-20
"I haven't received my delivery yet, but just today (jan 20, 2006) I got the email saying my product was delivered. I think this is horrible service since I ORDERED 21 DAYS AGO!!! Unless they have one blind turtle working in the warehouse, this is very unacceptable.
I don't know if I will ever order from them again."
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Variety of brands and products offered
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Ease of ordering online
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Being updated on the exact date the delivery was sent
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5/5
2005-12-20
"Awesome store. I had ordered a bunch of stuff and then realized I forgot some stuff and called them and they shipped it right away. They also threw in a 3-to-4 pin adapter for my fan (which was advertised with a four pin, but came with a 3-pin) for free. Very friendly and will be ordering again (once I'm ready for water cooling)."
Detailed Ratings
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Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Being easy to reach
Resolving problems
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
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Web site being easy to use
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5/5
2005-12-14
"Recently bought 2 Blue LED Silenx Fans from these guys and got amazing service. Great prices and extremely good location for me, I can drive by on a whim and pick up anything I need for my computer. Anyone in the GTA area would make a good choice by going to these guys."
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
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5/5
2005-11-11
"placed an order and had some problems with the products, a quick call to them and the entire situation was fixed in a matter of minutes. very considerate on the phone, very quick to deal with any sort of problem. this is not the first time i've used bigfoot but it will not be the last either, very good service"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall technical support
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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5/5
2005-11-01
"I've been ordering computers parts from BigFoot for over 2 years and a half now. I've been always impressed with their service, prices and flat shipping fees. I prefer paying a bit more at BigFoot then paying less somewhere because BigFoot is the best store I've deal with. In fact you're not just dealing with the "store", but you feel to be really important to them and they take your case very seriously. Plus, these folks are very kind with everyone!
Trust me, you can't go wrong with BigFootComputers.
Guillaume Léonard"
Detailed Ratings
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Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
5/5
2005-10-19
"Very good service. Items ship fast and are as great as described."
Detailed Ratings
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Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
1/5
2005-09-28
"I've been very satisfied with bigfoot, but this time my experience wan't that good. I don't know who's responsible for it but it took 4 days for me to receive the package with XpressPost.
I cancel the order via e-mail after two days of waiting for the shippment but they didn't response. I was noticed that it was shipped the next day. The tracking information wasn't sent to Canadapost until Wednesday(according to CanadaPost webpage).
Maybe it's the Canadapost but I think bigfoot wasn't very great in this case either.
I doubt I'll use this store again after this experience."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
1 - 15 of 213 reviews
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Retailer Information
Contact:
11:00am - 7:00pm Mon-Fri 11:00am - 5:00pm Saturdays Closed Sundays
416-769-8495
1-877-244-3898
sales@bigfootcomputers.com
Category Rank
Bigfoot Computers is ranked #303 in computers & electronics
