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e.g. Such as Newegg | browse by category or see best/worst

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Merchant replies in the past 60 days

The merchant community is always active at ResellerRatings. Check out how many merchants are logging in everyday and replying to customer issues.

Past Week Review History

So what's the community been up to? Rating their purchases and shopping experiences of course. Here's the summation for the last 7 days.

Horrible customer services

“I've been purchasing from them for almost a year now and things were great in the beginning but now its getting rocky. Customer Services is getting horrible! Reps are very professionally sarcastic and rude. Good luck complaining to management because they will avoid any complaint made. I've been awaiting an item that read in stock when I purchased that turned out to be out of stock and i didn't find out until I received my shipment. I called and was told they were out of stock and would have mor...” read more »

Their Refund Policies are not clearly stated

“I bought an OutletPC product on Newegg. There was no mention that I would have to pay shipping costs back to the seller (OutletPC) in the case of a refund or return. When I tried to refund all they gave me was an RMA number and no shipping labels. I pleaded with their customer service several times for shipping labels to cover the cost citing that no where on the Newegg site did it state I was responsible for shipping but they would not listen. They completely ignored me and demanded I pay for s...” read more »

Scam King!

“The worst place for shopping-stay away!” read more »
modified review posted Sep-26-2017

Muy bien

“Buenos precios y descuentos, servicio más rápido que otras tiendas similares, todo bien.” read more »

Excellent!!!

“"Excellent selection. Helpful customer service."
read more »

The Only Place To Purchase!

“I've been purchasing all my video equipment from Crutchfield for over 10 years, great staff and technical support, excellent overnight shipping to Maryland, and bonus points toward future purchases, not to mention no sales tax. What else can I say!” read more »

HORRIBLE. BEWARE. NEVER AGAIN BUY ANY PARTS FROM THIS COMPANY AGAIN.

“Ordered exhaust system gaskets with some other parts. The gaskets arrived and all were visibly defective as they could be seen through the clear plastic bag they were in. The defective items should never been shipped to customer. Went to the Rock Auto website to return the gaskets and it would not print return label as the price for each separate gasket was less then the cost of return shipping label. Called the the 608-661-1376 number and explained the issue and the Rock Auto representative w...” read more »
modified review posted Sep-26-2017

Variety of everything!

“There's a lot of things here. Although it may be annoying and a headache, if you take the time to shop and look, you'll find some great deals. You will have to be wary and careful when shopping and read the reviews, some items are good and some don't look like the pics. But that's for you to decide to make the decision. I've had good luck with my items, no problems so far and I always come back to shop here when I have the money and need items. Would recommend this to people looking not just for...” read more »
modified review posted Sep-26-2017

Great service

“I'd ordered a specific type of Triscuit crackers and was sent the wrong thing. I contacted them via email and they responded right away. They emailed me a return label to mail back the wrong item and mailed me the correct product before I even had a chance to return the wrong item! There were zero glitches and I was pretty happy.

This was my second experience with them and the first order went smoothly as well. ” read more »
modified review posted Sep-26-2017

Amazing website

“Love it. Really simple and easy to use. ” read more »

Great experience

“Even though I had a ton of research, I found it refreshing that my CSM was very patient with my questions. She made the easy and was as excited as I was to receive my sauna. The assembly was simple and fast especially for us who often have a difficult time with assembly of some products. The quality of the Canadian Hemlock was sturdy and sure to last many years. As a massage therapist I am excited to offer this to my clients as it has so many health benefits. ” read more »

Above and beyond expectations

“I've built my entire car with parts purchased at DSG Performance. The service is amazing, sometimes certain items you order (special orders) may not have an update available while they are in production but the team is always happy to answer any questions, an gives you honest answers. They arent afraid to say they dont know something and will look into it for you, instead of making it up just because. shipping is fast, pricing is fair and overall Im very happy. Thank you!” read more »
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