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1/5
2011-02-24
"Do not order from them. I ordered a 1D Mark IV camera because they were $400 cheaper than the next price. After the order online, they called me and tacked on $200 shipping insurance charge but insisted I was still getting free shipping. And their site says "no hidden charges!" I tried to complete the order anyways because the price was still reasonable, but it's been 4 business days and it hasn't shipped yet. The customer service reps, including a supervisor I talked to are like robots- they just keep saying: "it hasn't shipped out yet, and should ship out in a few days.""
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1/5
2009-10-05
"Canon 5d Mark ll
***BUYERS BEWARE***
DBuys.com misleads and lies about selling Canon USA Cameras.
DBUYS.com are NOT authorized CANON dealers. DBUYS.com sell Gray market cameras with NO Canon WARRANTY cards even after specifying with the sales people and their customer service people that you want to buy a USA Canon Camera & USA Canon Warranty.
Once you have the camera and realize the scam, they will promise to send warranty cards, to prolong the return time period and then charge re-stocking fees or deny returns with RMA.
They have my $3600. I have no Warranty and its not covered by Canon. They have sent me two defective cameras with the promise of USA warranty cards and have not delivered and will not allow returning the product. Beware, they know the system and will scam unsuspecting customers!"
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5/5
2009-08-26
"I was very satisfied with my buying experience at iBuyDigital. I was contacted by a salesperson named Kevin who was very helpful and provided great service. I will definitely consider buying from this company and Kevin in the future.
Tracey Gilmore"
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5/5
2009-08-26
"To Whom This May Concern,
This is my first time ordering with IbuyDigital and I am very happy with the service they have provided so far. they are very prompt on letting you know if there is any delay's on the product's you have ordered and very helpful staff.
Thank you,
Kim Luke"
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5/5
2009-08-24
"Easy to navigate website. Customer service called to confirm order and was very easy to work with. Their prices were great and their cust serv guy assured me he would expedite my order. If all is well after I receive my order, then I will definitely order from them again."
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5/5
2009-08-24
"Great customer service and good attitude toward solving issues, as well the customer service rep. (Kevin) gave me a lot of options for upgrading my purchase. Thanks, Kevin from ibuydigital.com you did an awesome job.
John Medina"
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5/5
2009-08-24
"Good,responsive customer service with demonstrated knowledge of their product lines."
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5/5
2009-08-23
"The order was confirmed by Mickey (x513). He was very helpful and knowledgeable."
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5/5
2009-08-23
"The customer service representative I spoke with was Mikey at extension 513. He was very polite and helpful in completing my purchase. He also offered me the bulb replacement warranty for a good price that I was not aware existed. i plan to buying from ibuydigital again in the future because of his excellent customer service."
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5/5
2009-08-20
"I had a very pleasant ordering experience - they had the best price, shipped promptly, I was sent a tracking #. I would recommend them for electronics purchases."
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5/5
2009-08-20
"Mickey was extremely helpful. He called me after I ordered and informed me my card was not optimal for the type of camera I had and helped me buy the appropriate card. Will definitely buy again from Ibuydigital.com because of the excellent service!"
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5/5
2009-08-19
"Great price and received quickly as advertised.
-Alex"
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5/5
2009-08-11
"Very good service, quick delivery, customer service representative nice and polite. I can give my best recommendation!"
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5/5
2009-08-11
"The pricing was very competitive and I received a follow-up call from the sales rep to confirm my order and let me know the product had shipped. Of course, they tried to sell me additional products and an extended warranty... but the price of the extended warranty was fair so I bought it! Overall, the sales person was friendly and the price was right. I'll definitely check with them first the next time I need to buy a GPS."
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5/5
2009-08-11
"Micky was able to resolve my internet order problem and help me recieve my camera this week so I would have it for our fair on Sunday. Micky X513 did a great job helping me and he even made me realize the importance of buying the extended warranty. Thanks. I can't wait until my camera comes."
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1 - 15 of 400 reviews
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Retailer Information
Contact:
Sales Dept: Mon-Thur 10AM-9PM, Fri 9AM-4PM & Sun 10AM-6PM EST. Cust.Service: Mon-Thur 10AM-5PM
877-993-2897
customerservice@dbuys.com
DBuys.com (Central Digital, IbuyDigital, CameraClub, IbuyPlasma, RealDealShop)
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DBuys.com (Central Digital, IbuyDigital, CameraClub, IbuyPlasma, RealDealShop) is ranked #217 in computers & electronics
