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"Had good service with purchase, quick shipping, good prices, and has one of the better warrenty policies that I have seen. RMA service, however, took way too long, and makes it difficult for me to recommend the store to others."
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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
"Best price when free shippng is considered.Shipped in 2 days, received in another 2. Only possible problem was lack of bubble wrap inside box. I was able to straighten this board others may not be so lucky."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
"Fast service, I got the keyboard and mouse set in 2 days, but the item is not as described. I ordered the Missuko set in red, and recieved the brick colored one instead, even though the box was marked red. I won't pay return shipping, so I'll just be painting them to match my case. I don't think I'll use this company again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
"My order sat in the warehouse for two days after I placed it. This order was for a failed video card, so my PC was down while waiting for this order. During this 2 day wait I found the same product at competitors for the same or lower price, some with free 2 day delivery. Hmm, in the time my order was in the warehouse I could have gotten it from another vendor. Just as I was about to call customer service to see how much longer this order was going to take, I got the shipping notice. I order from here since it was the first place I found the product, however the delay in the warehouse will make me think twice about ordering from here again."
"Placed order on 3/31, credit card charged on 4/1, received email was not instock 4/2, said week wait, it is now 4/19, i have sent 4 emails to ****@**** and ****@**** and no response."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
"I am very pleased with the processing and speed of getting my order.I kind of over bought on the power supply but it was an SLI and it works perfect.I have way to many plug for my use thats why I said It was overkill.
I am quite peased with my order and may order from here again"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent