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5/5
2007-05-01
"Cheapguys had a very hard to find AMD 939 4600 X2 processor and at a very good price. Newegg had the same CPU listed for $199, cheap guys had it listed for $169. They e-mailed me the same day I ordered and shipped out the CPU the next day. Good price and communication."
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5/5
2006-07-29
"Ordered 2 AMD 64 X2 4800+'s on Monday 7/24. Called and inquired on the shipping date because I needed them by the end of the week. Was told Tuesday or Wednesday. I had selected 3 day ground. Called back to upgrade to 2nd day air at the insistance of my friend who one of the processors was for. Called Tuesday and was told it wouldn't ship till Wednesday but they bumped my shipping up to next day air for FREE! What else can be said. A+ business and would definitely order from them again."
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4/5
2005-08-23
"Bought a MSI K8N NEO2 PLATINUM online on a Mon, it arrived on a Fri w/UPS Ground (NY). A tracking number was not automatically sent via email; I had to ask for it. The mobo turned out to be a non-defective return that was mistakenly sent. A quick email resolved this issue w/a reply from the company president assuring the warranty and a price adjustment."
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4/5
2005-08-11
"Overall this was a very smooth transaction. I recieved my package within a few days. My only gripe is that they need to have a more automated online ordering system. I had to call them up for a tracking number which they did give promptly. Overall i am pleased and will do business with them in the future."
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5/5
2004-08-22
"very good store, I have the luxury of going to the actuall store and not having to shop online but they are very helpful and well priced"
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5/5
2003-02-08
"Great prices, the best in the Orlando area. I buy all my parts through them, only had a problem once, with a 1.2 Duron that was DOA, they didnt have another to replace it with so they gave me a 1.3. Most heartily recommend them if you are in the Orlando area.
EDIT: This company is still one that I would recommend, however, their website has been almost abandoned. According to their website, they do dont carry video cards, sound cards, or networking supplies. They do, but it looks like they are not interested in keeping their website up to date."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall technical support
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2003-02-01
"CheapGuys is an outfit in Orlando. Jerry is a very knowledegable sales rep, and my order was ready next day. Can not comment on delivery service, I used the pick-up service. Samsung HD,Floppy, and Cyberdrive CDRW were priced reasonably, and were packaged even though I was picking them up. YMMV"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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