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4.93 / 5 (15 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months 
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Six Months
Positive: 15
Neutral: 0
Negative: 0
Online OrderingSecure Order ProcessingFEDEX GroundFEDEX ExpressRMA
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5/5
2025-03-11
AVA
"I was looking for a new gaming computer but was having trouble finding one that I could build custom with all the MSI components that I wanted. I found AVA when a friend told me that they were really solid, he wasn't wrong. They were super easy to deal with, at the price range I wanted, and worked with me on the sound card I wanted/needed for the audiophile in me. Thanks AVA Direct"
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5/5
2025-03-03
Competent execution!
"Despite some delays from the manufacturer on some of the parts, something that was obviously quite outside AVA's control, the build of the system went flawlessly, and it has performed exactly as well as we expected it to. This was a rather large workstation build, with enough PCIe slots and power supplies to handle up to 8 power-hungry GPUs, and this it does perfectly."
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5/5
2025-03-02
Excellent Product
"Allowed a custom built computer just what I needed and the parts were compatible with each other and customer service was good and responsive to issues and questions."
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5/5
2025-02-28
Working with AVADirect was a breeze and I couldn't be happier
"This is by far the best gaming rig I have ever owned. I have always built my own... and I was intending on doing so again.
But I needed to be able to shop with credit since my budget was not in line with my computer plans.
I ended up landing here! I think the part picker portion of the build process was really awesome. Being able to select from a range of items. And having it reliably determine what is or isn't compatible was amazing. Overall I'm insanely pleased. It was a hefty price tag. But relatively it was just fine. I highly recommend shopping here!"
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5/5
2025-02-27
Great products and people at a fair price!
"This was my first time doing business with AVA Direct. They delivered an excellent (custom) product at a fair price. No detail was overlooked. Even the preparation and shipping were above and beyond. AVA Direct will be my first stop for my next PC."
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5/5
2025-02-27
just right
"i have had no problem and it was easy to install the two extra m.2 drives. i also love the service and the care taken to make sure it get to you in the best condition."
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5/5
2025-02-27
Quick, communicative, reliable.
"AVADirect finished my custom build in good time, throughout the process they were proactive in updating me on it's status. I'm highly satisfied with the end product as well. If you're shopping around for a PC builder, you won't find a better choice."
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5/5
2025-02-27
Excellent laptop
"This is the third PC I've purchased from AVADirect and I have never been disappointed."
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4/5
2025-02-27
Excellent Product/Service, Slightly buggy website
"I've ordered twice from AVADirect (one PC, one Direct Attached Storage Unit), and haven't had an issue with either product. Their product/part selection is unmatched, and their customer service is ready and able to help with any issues.
The only negative aspect of my experience has been some small glitches on the website; A quoted price vanishing, and the support panel sometimes failing to show messages.
All in all, I highly recommend purchasing from AVADirect, and will likely be buying again soon myself."
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5/5
2025-02-26
Excellent and fast service provide great results and a happy customer!
"I purchased a motherboard from AVADirect but was concerned with the initial shipping time as I needed the item by a deadline. I contacted customer service and received a fast and reassuring response that the item had actually already been prepared for shipping and that I should expect it much earlier than the website initially predicted.
As promised, I received the motherboard very quickly and before my deadline. The item was carefully and securely packaged. I truly could not have had a better experience.
Thank you AVADirect!"
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5/5
2025-02-26
Amazing Computer, Phenomenal support!
"We were looking for a powerhouse render machine and found an awesome video showcasing what AVA did for a customer with similar needs, we instantly put in an order. There were some issues with a part, but AVA reached out and worked with us to make sure the system was all compatible before it's built and tested and shipped. We've loved the system, and when we needed another one it was a no brainer to order from AVA again."
5/5
2025-02-26
Exceptional Customer Service from AVADirect
"I had a great experience with AVADirect, thanks to Joseph, Brandon, and Austin. They were incredibly helpful and responsive throughout my monitor purchase. I reached out with a budget constraint, and Joseph quickly provided a solution with no hassle—just a straightforward willingness to assist. His professionalism and efficiency made the process seamless. It’s rare to find such dedicated and understanding support these days. If you’re considering AVADirect, rest assured that their team is committed to excellent service. Highly recommended!"
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5/5
2025-02-26
Great computer, excellent service / technical support.
"My new computer has been great. One small, ok major issue, the hard drive died. However, AVA Technical Support was able to guide me thru diagnosis / confirmation of the issue and get me a replacement part and back up and running great. My previous AVA machine served heroically for 15 years and I anticipate this one will do likewise. Highly recommended."
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5/5
2025-02-17
Excellent
"Great shipping. Fast processing. Great customer service. Best prices. Nothing to complain about here"
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5/5
2024-12-15
Amazing experience
"Experts that are patient and honest while helping you build the PC for your needs.
Very recently Austin Doherty helped me with upgrading an almost 10 year old computer, with utmost enthusiasm."
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1 - 15 of 1454 reviews
About AVADirect Custom Computers
AVADirect builds custom gaming computers, notebooks, workstation PCs and servers with quality craftsmanship and customer service.
Retailer Information
Contact:
Business Hours: 8am - 6pm ET Mon-Fr, Sat-Sun Closed
1-866-766-4629
866-766-4629
sales@avadirect.com
AVADirect Custom Computers
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AVADirect Custom Computers is ranked #97 in computers & electronics
AVADirect Custom Computers is ranked #27 in computer hardware
