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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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5/5
2013-08-04
"I was hesitant to order from a discount store but I was very pleased with Digital Craze. My order was delivered in new condition on time. One item was back ordered and they delivered that in three weeks as promised. The double boxing was well worth it. I would not hesitate to order from them again.
Gerry V., Auburn, wa."
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4/5
2013-05-19
"No stock on the advertised product. They did call and inform of this issue. I'm sure this is just part of their business being they deal with stores shutting their doors and selling off inventory. I'm sure that is pretty unpredictable."
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5/5
2013-05-16
"Hard to get item, well priced, talked to sales rep, he watched for the online order and got it to me soonest. Great Experience."
5/5
2013-05-14
"Good customer service but please fix your website. It's difficult to find products."
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1/5
2013-05-06
"Order taken online without any problem. After over a week I called and inquired about my order. I was told the item actually wasn't in stock when I ordered. I was asked to wait a few more days to see if item in stock and I would be called back. No one has called since. If they could deliver the item I ordered I would be very happy, but I haven't seen anything yet."
3/5
2013-04-11
"I ordered a set of speakers for a customers install. They were instock according to the site. after about a week and a half the money I paid for the speakers reappeared in my account. I checked the order status and all that it said was processing. The company did not bother to contact me. I was forced to assume something was wrong. I contacted Digital Craze and they informed me that the speakers I ordered and paid for were backordered and they didn't know when they were coming in. I was forced to purchase a different set. The install is now 15 days behind schedule.
-Unprofessional..."
4/5
2013-04-06
"Product (Definitive Technology ProCinema 800 surround speaker set) received in good order and works great. Delivery process was a bit slow and unpredictable; after sitting in "processing" state for 2 1/2 weeks, product finally shipped out after three phone calls to Digital Craze. Apparently, though, some of it was due to inclement East Coast weather in March 2013. They were responsive, however, and for the price, can't really complain."
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2/5
2013-03-21
"Ordered a MartinLogan C2. Website said it was in stock. After 2 weeks I still had not received the speaker, so I called them. They said it was on backorder and wouldn't be in for 3-5 days. I called back a week later and they said it was going to be another 3-5 days. Although they didn't have the speaker, their customer service was easy to reach and cancelled my order without any problems."
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About DigitalCraze.com
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Retailer Information
Contact:
10:30am-5:30pm EST. Mon-Fri.
1-888-992-7293
digitalcraze@gmail.com
DigitalCraze.com
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