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Stores > HomeAdvisor
  • HomeAdvisor

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      80401
    •  
    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 0.89/10 0.89/10
    Chance of future purchase: Rating 0.87/10 0.87/10
    Shipping & packaging: Rating 1.08/10 1.08/10
    Customer service: Rating 1.07/10 1.07/10
    Return/Replacement policy: Rating 0.79/10 0.79/10
Voice your opinion! Review HomeAdvisor by clicking a star below.
Rating 10/10
5/5
2017-05-26

My barn facelift!!!

"Mathew Pinkard of Budget Remodeling just redid the siding on our barn. It is more than I expected and am very pleased!! Mat is honest, hard working, courteous and true to his word. He is still working on things for me. He has done prior work for us and he will continue to be our go to guy.Hes great!!!"



Rating 2/10
1/5
2017-05-26

CONTRACTORS / SMALL BUSINESS BEWARE

""4 days ago i signed up they charged me $347.00 for a year, I dint like it what so ever. 1st you don't have a chance talk to person who making order for your service, you receiving, text message and email, then you have to call back and
i got 3 leads all 3 leads were useless, they didnt even answered, called back or reply to your messages. so they charged me for those leads. I called next day to one of the leads and they did answered and told me that they not looking for service they just buying leads (???) so i found out this was not going to be a good fit so, i tried to cancel my account and it took few nerves to do so, but before that i fought over dead leads charge they made, and yes, they did refund me for those dead leads, and I was able to canceled my account but, they refused to refund money that i paid for a year membership as "my advertisement and website was alive and my information was exposed to other companies on their website and to a potential leads". I learned my lesson hard way, and I would say it was a very expensive mistake" And they saying its tax deductible charge, but when they charged me, I didn't received any Invoice or any receipt :/
"


Rating 2/10
1/5
2017-05-26

Home advisor dont care about customers

"website misleads, in order to get information about your project you have to put all your information first and then after that home advisor sends a lead to 3 or more providers, when we (providers) call customers, the customers are surprise and not happy that home advisor sent they're information without consent.
Not only that but customers always get more than 3 call when home advisor swears that the lead was sent to only 3 providers, on top of that more than half of the leads have wrong information because home advisor doesn't check it before sending it to providers, so now we have to submit this lead back to home advisor and only few will be credit because home advisor calls customers and wait for only a few rings on the phone and if they don't answer they don't credit the lead.
We been with home advisor for over 4 years now and they increase the price per lead by $5 (more than 40%) without even notified us.
"


Rating 2/10
1/5
2017-05-23

Horrible customer service

"Last year we had a decent experience. However, over the last 8 months this place has fallen apart. 90% of the leads are rehashed or bogus. They deny any credit request. That have bilked us for over 10k. Shame on us for being the **** of the joke this long. We were just hoping that the light would come on again. We have had 8 customers try to leave us positive reviews. The review link is more complicated than Father's Day in east St. Louis. When they try to call the review team they always get a answering machine! Red flag! So we have had 8 happy 5 star customers that are so annoyed with our lead partners lack of interest in their opinion that they won't even return our calls now. I don't blame them. These people are running a money laundering scam. I have never ever heard of a company that forces payment on a service that is not being provided. I would not be surprised if the folks behind the curtain trip old ladies and foreclose on orphanages in their spare time. Ruthless business model. Im wondering if someone should perform a drive by of their so called home office. I know that they are not putting the money that they steal back into the company for reform and growth. Hell, the office is probably a bunch of termites holding hands.. I'm out!"


Rating 2/10
1/5
2017-05-22

Terrible company

"I will never work with the company again! I should've listened to my intuition instead of giving them a second chance. Initially, I had a horrible experience with a sales person. I tried to contact the upper management, but never received a response. A few months later, I received a second call (from a sales person) who told me the previous sales guy wasn't there and apologized for his behavior. I decided to give HA another try, but soon learned everything the sales person told me were lies. I was charged a ridiculous amount for leads that never picked up the phone or followed through. There were also times when I was charged for leads when my leads were supposed to be paused. Additionally, I had to call three and four times to get issues resolved.

Lastly, I had a customer who was clearly mentally ill give me a false review, and although I provided proof that contradicted her statements (not to mention they found proof that contradicted her statements) the review remained, although I was told they would remove it.

I feel HA cares about nothing but their bottom line. I was lied to and given shoddy customer service the entire time I was with them.

I wouldn't recommend them to my worst enemy. Nobody deserves such terrible service. Subscribe at your own risk.
"


Rating 2/10
1/5
2017-05-22

Ripped off

"Service is a fraud charge 441 dollars in less then a weak. Cancel my service horrible customers service none of my money was refund. all leads were fake beware"


Rating 2/10
1/5
2017-05-21

Do not use this service!

"THOROUGHLY DISAPPOINTED. Home advisor sends each lead to three contractors and charges each one approximately $15 (sometimes more) to possibly get the job. Those three contractors then compete for the job and, even though at least two of them will not get the job, they will all get charged. Homeadvisor frequently sends leads during the times you're not available (including in the middle of the night). If you don't respond to the lead right away, you don't get the job. If the person who you are contacting answers the phone (even if just to tell you they've already hired someone else before they even spoke to you), you can't get your money back. And they often send you leads for jobs you can't even do. "


Rating 2/10
1/5
2017-05-19

Overload of 7am calls!!

"Just went on site ,no sign up to look for local exterminators , removed my phone # only xxxx & requested Email only yet by 657am my home phone was ringing ! Truly felt for the callers they thought it was a true request & claimed it happens all the time .honestly Too Agressive & bad light for contractors . Shame could be a better service. "


Rating 2/10
1/5
2017-05-18

Leads

"Leads are horrible with missing information and overcharging"


Rating 2/10
1/5
2017-05-17

Total scam

"Stay away from these guys, total scam and unprofessional. I denied their request to be scammed and this is what the sales person email me. This is a direct cut from his email:
"I have a guy that makes $30K a month with us and only has 2 employees, I'd let you talk to him, but I don't want you to waste his time. Scared money don't make no money brother. You're father didn't build a big business by kneeling to fear and not making decisions for his business. Let me know when you want to get serious about your business and I'll help you make some real money."
Alex Land was their rep. Not sure that was his real name because he could barely speak English with a Hispanic accent .
"


Rating 2/10
1/5
2017-05-16

You can read all the eviews below they are ALL accurate

"I signed up with HA in August 2016. I received 46 leads, 60% of which were not qualified leads. I had to fight for every credit. Of the 40% I landed 1, one, job. Some of this is not HA's problem, people are flaky - they don't return calls they cancel appointments and most are just "kicking tires" or have unrealistic budgets so they are just shopping. HA relies on a business model that rightly assumes contractors won't be diligent on fighting for credits if they actually follow up their leads. I canceled my account yesterday. I don't need the practice and certainly don't need the aggravation."


Rating 2/10
1/5
2017-05-15

SCAM, WARNING TO CONTRACTORS

"I am a contractor, signed up for leads, they charged me per lead, I call/text/email, customers don't answer or respond, HomeAdvisor will not credit me money back for leads. I was charged about $200 in one week. I made NO money. I couldn't get one of their leads on the phone. stay away
"


Rating 2/10
1/5
2017-05-15

Contractor beware!

"Because we are a SMALL company I thought this would be a great way to promote our company. We provided California spectific Title 24 energy testing. No energy audits or home inspections. There aren't any sites that allow home owners or contractors to search and get good information on this required service. HA said they would try to get us listed for our specific testing. So, we signed up and in 24 hours received (3) leads. PROBLEM, they were for home energy audits which we don't provide. I contacted my sales rep. after we got charged another $70 for the leads. She said now HA wasn't going to create a service for us on the website and we had to stick with energy audits and home inspection. I told her to cancel and I demanded all my money back. They cancelled my account and sent me a statement showing a refund of all my money. So where was the money?? I called and emailed my sales rep. who now no longer responds to me. I called and emailed customer service but they wouldn't give me a status. I finally had to filed a complaint with the BBB. GUESS WHAT? I had my money back in a week. That was 3 weeks ago and HA still has never responded to my calls and emails. Stay away contractors..........this is nothing short of a scam. "


Rating 10/10
5/5
2017-05-15

Classic Images

"I have used Tony twice now: he is flexible, thorough, and I give him my highest recommendation."


Rating 2/10
1/5
2017-05-13

Clueless

"Used Home Advisor for 3 projects. I made sure to check the box so I would not be contacted, but the contractor did on 2of 3 projects. I complained to HA after the first time but it happened again. I learned that the contractor is charged $20 from HA for each call from a lead, so HA makes money even if I dont want to be contacted. Also, the $50 reward for 3 reviews is a scam. I finished my third one over 2 weeks ago and my status still shows under review even tho it has been posted for more than 2 weeks. Home Advisor has failed to respond to my emails about the bogus reward program via email. Today I called and the customer service for the rewards dept does not work weekends...left a message...not holding my breath. "


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