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5/5
2006-07-26
"Really good service. Pleasant fellow Norman. He took my order over the phone because I didn't find the item yet on the site. He found it, returned my call and gave me a great price. The boxes weren't sealed, but everything was in it's place and looks brand new. Works great. The items were here within a few days too! Great experience. In fact, I am placing another order today! Thanks Norman."
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5/5
2005-02-14
"I wanted to add a compact subwoofer to my truck and decided on a Clarion SRV303. After searching for a good price, I ordered from Speed and Sound. I immediately received an e-mail telling me the product was backordered. After waiting a week or two, I was a bit skeptical and decided to call. To my surprise, I immediately got a very helpful person on the phone who explained that the product really was on backorder, that my credit card would not be charged until it was shipped and that he was going to call Clarion to check on the status. The very next day I received a call back telling me that Clarion had shipped the product to Speed and Sound and I would be receving it within the week. Sure enough several days later I received the product as promised. I'm very happy with my experience."
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
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Likelihood of customer recommendations
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
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Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
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4/5
2004-10-11
"Was looking to buy an Infinity Basslink for my car. I did quite a bit of research and these guys had the lowest price ($220). I e-mailed them twice with questions, and they got back me very quickly. So, I ordered the Basslink. The only bad thing was that there's no way to pick a shipping mode - all shipping is via 2-day UPS Air. And, they ween't shy about charging me for it either."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
5/5
2004-08-07
"Ordered on a Monday, received the CD player that Friday. Price was excellent, well below the sale price at big chains. I had made two orders through Speed & Sound about 6 years ago as well with no problems."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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About Speed & Sound Electronics
The lowest prices on brand name car audio including car subwoofers, car amplifiers, car speakers and electronics.
Retailer Information
Contact:
10:00am-7:00pm Mon-Fri 11:00am-4:00pm Sat. Closed Sunday.
718-531-1365
info@speedsound.com
Speed & Sound Electronics
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