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Compare LightInTheBox vs Amazon.com

Compare prices, policies, and customer reviews of LightInTheBox and Amazon.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


16,224 reviews
4.86 / 5

3,493 reviews
1.96 / 5


Activity Rate

How recently the merchant has reached out to customers.

LightInTheBox: stale
Amazon.com: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

LightInTheBox: no
Amazon.com: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

LightInTheBox

5/5

2024-06-11

Great products at a great price

"Always happy when my orders come"

Amazon.com

4/5

2024-08-08

Use Prime and save money

"I use Prime and get free shipping and a free streaming channel. Things arrive quickly and are as described. The only thing you need to look out for are items that get good reviews, which are then switched out for other items. You can tell my reading the reviews; if a cast iron pan has a review that says it keeps my water insulated or plays music really well, you know you are looking at a replacement item. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

LightInTheBox

1/5

2024-04-17

Horrible

"One of the worse online shopping !!! Placed my order on 28 of Feb ! Today is 17 April ! That’s almost 2 months and I still haven’t received my package ! Are they shipping from Mars ? I don’t understand! I wonder how much I need to pay for custom fees ! Never ever order anything from this website !"

Amazon.com

1/5

2024-02-05

Cheated by Amazon.in

"Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

LightInTheBox is ranked #25 out of 383 in shopping

Amazon.com is ranked #68 out of 383 in shopping