Compare prices, policies, and customer reviews of RockAuto.com and Amazon.com
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
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Positive reviews found most helpful by ResellerRatings users
Amazon.com
"I use Prime and get free shipping and a free streaming channel. Things arrive quickly and are as described. The only thing you need to look out for are items that get good reviews, which are then switched out for other items. You can tell my reading the reviews; if a cast iron pan has a review that says it keeps my water insulated or plays music really well, you know you are looking at a replacement item. "
Critical reviews found most helpful by ResellerRatings users
RockAuto.com
" I orderd a part which never made it to me, was returned in transit by FedEx. RockAuto decided the return shipping cost was more than the price of the part, so they informed me they were "not able to provide a refund." THEN!!!! - When I opened a dispute through PAYPAL, they immediately contacted me saying they would proccess a refund if I closed the dispute. I did close it and they ghosted me. Thank you to PAYPAL for re-opening the dispute and PAYPAL refunded my money. I hope PAYPAL goes after these f**king ****."
Amazon.com
"Amazon has always had some issues with bad policy… Things like no price matching of competitors on most items and no reasonable cancellation window. However, we always tolerated those things for what was the best price (thanks to the lack of taxes) and reliable delivery, with a good return policy. Well all of this has changed and it is clear that the internet giant is in trouble.
Now orders that won’t even be fulfilled for 2 weeks, have excessive cancellation issues. Same day delivery ends up being next day or later. Refunds might be 2 weeks. Gift cards don’t work for everything anymore."
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