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Compare RockAuto.com vs Amazon.com

Compare prices, policies, and customer reviews of RockAuto.com and Amazon.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


3,890 reviews
0.50 / 5

3,493 reviews
2.07 / 5


Activity Rate

How recently the merchant has reached out to customers.

RockAuto.com: not active
Amazon.com: not active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

RockAuto.com: no
Amazon.com: no

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

Amazon.com

4/5

2024-08-08

Use Prime and save money

"I use Prime and get free shipping and a free streaming channel. Things arrive quickly and are as described. The only thing you need to look out for are items that get good reviews, which are then switched out for other items. You can tell my reading the reviews; if a cast iron pan has a review that says it keeps my water insulated or plays music really well, you know you are looking at a replacement item. "


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

RockAuto.com

1/5

2024-04-13

F**king Crooks

" I orderd a part which never made it to me, was returned in transit by FedEx. RockAuto decided the return shipping cost was more than the price of the part, so they informed me they were "not able to provide a refund." THEN!!!! - When I opened a dispute through PAYPAL, they immediately contacted me saying they would proccess a refund if I closed the dispute. I did close it and they ghosted me. Thank you to PAYPAL for re-opening the dispute and PAYPAL refunded my money. I hope PAYPAL goes after these f**king ****."

Amazon.com

1/5

2024-02-05

Cheated by Amazon.in

"Returned the defective product from Amazon and the delivery guy checked everything and collected the same on 24th January. Now the customer care team is saying that the product which you returned is not the same and they are not able to provide an exchange or refund. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

RockAuto.com is ranked #27 out of 190 in autos & vehicles

Amazon.com is ranked #60 out of 371 in shopping