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Compare RockAuto.com vs CARiD.com

Compare prices, policies, and customer reviews of RockAuto.com and CARiD.com



Overall Satisfaction

The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).


3,890 reviews
0.50 / 5

138,036 reviews
3.69 / 5


Activity Rate

How recently the merchant has reached out to customers.

RockAuto.com: not active
CARiD.com: recently active


Resolves Issues

Customers can change a negative review to positive after a helpful interaction with these merchants.

RockAuto.com: no
CARiD.com: yes

Helpful Positive Reviews

Positive reviews found most helpful by ResellerRatings users

CARiD.com

5/5

2024-03-27

Really Knew His Job

"The agent I chatted with was very well informed and also very quick to answer my questions.
It was a great experience.
"


Helpful Critical Reviews

Critical reviews found most helpful by ResellerRatings users

RockAuto.com

1/5

2024-04-13

F**king Crooks

" I orderd a part which never made it to me, was returned in transit by FedEx. RockAuto decided the return shipping cost was more than the price of the part, so they informed me they were "not able to provide a refund." THEN!!!! - When I opened a dispute through PAYPAL, they immediately contacted me saying they would proccess a refund if I closed the dispute. I did close it and they ghosted me. Thank you to PAYPAL for re-opening the dispute and PAYPAL refunded my money. I hope PAYPAL goes after these f**king ****."

CARiD.com

3/5

2024-04-24

RAM Ecodiesel intake manifold

"Part arrived with a broken sensor. Reported it and was told they will get back to us, sent pictures of part, packaging and labels. Still haven't heard back. Packaging was very minimal and looked like possibly was returned before because box was not damaged outside, inside had indents and tape over it was loose. They are trying to claim FedEx handling was problem. "


Categories

See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.

RockAuto.com is ranked #28 out of 212 in autos & vehicles

CARiD.com is ranked #2 out of 212 in autos & vehicles