Compare prices, policies, and customer reviews of iHerb.com and Vitacost
The overall satisfaction based on ResellerRatings algorithm that factors in recency of reviews. (Learn More).
How recently the merchant has reached out to customers.
Customers can change a negative review to positive after a helpful interaction with these merchants.
Positive reviews found most helpful by ResellerRatings users
Vitacost
"My recent order was missing a couple of items but was easy to get it made right. I used to order more items but my glass items were frequently damaged so I stopped ordering anything that came in a glass container. I’ve noticed that they’ve changed their more fragile items packaging and I’m probably going to try to order the items that I used to get via Vitacost and see how it goes.
Unfortunately, the app just doesn’t work well for me so I order online for optimal effectiveness."
Critical reviews found most helpful by ResellerRatings users
iHerb.com
"I would like to express my deep disappointment and severe frustration regarding iHerb's decision to permanently close my affiliate account without any valid justification. Despite my numerous attempts to resolve this issue with their customer support, I have not received any satisfactory response.
I have been an affiliate marketer for iHerb and have diligently followed all the company’s policies. Recently, iHerb accused me of using paid advertisements, which I have never done. I offered to provide any necessary information or evidence to prove my compliance, but my account was still closed.
This decision has significantly impacted my main source of income. I rely on this partnership for my livelihood, and iHerb's actions have caused me substantial financial and emotional distress.
"
Vitacost
"I have not yet received my order #320642526 shipped August 28. What happened to it?"
See how each seller ranks within their respective category. Category rank is computed by comparing the aggregate rating of each merchant with more than 150 reviews.