"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"I looked a long time and finally found the two I needed. Thanks so much!!"
"My order worked out well. It was accurately filled, shipped promptly and was quickly received. Of the forty bulbs, which were of various sizes, only one was broken upon arrival. Being leery of how fragile lightbulbs would ship, I felt that one "oops!" out of forty was pretty good. I plan to order more to bulk up my supply."
"Item was backordered and they can't be bothered to acknowledge my email to cancel my order."
"Chad P is very helpful in my planning of the hotel lighting , always up on the latest products and is cautious of my maintenance budget. Order arrives fast ,shipped correctly and protected with no damages "
"100% accurate in all aspects!"
"LED, 25w frosted glass bulb brilliantly displays paintings with no glare."
"Easy transaction, quick delivery! The bulbs also dim (oven range hood bulbs), which is great!
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"Awesome company to do business with."
"Another hard to find item at a great price and great customer service"
"Top notch! I received what was ordered and in a timely manor."
"Thanks to my sales representative, Jeri really knew her stuff. All questions were taken care of!"
"I'm a new costumer, I had many questions. And Eddie was great helping us. He even helped us place an order; we were not sure about.
great customer service. we will place many orders in the future because of Eddie being so great. and we are a nonprofit company with many lights. lol thanks again Eddie Zamarripa.
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"I was in need of a very hard to find and specific part for some lighting repairs my company was hired to do. I spent less then 5 minutes on the site looking for the parts and was able to order them and have them in hand in a very reasonable time."
"Great customer service by Cash and Paulo - thanks guys for all the help and expertise!"
"The salespeople are knowledgeable and helpful."