"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"It’s just frustrating trying to find the exact globe I need"
"Could not have been more pleased with the speedy delivery of our order. The (theatrical ) lites keep our outdoor dining area not only lite for safety reasons, but provides a wonderful ambiance for dining and visiting. Perfect "
"Happy customer bulb match with the rest"
"PLT solutions led light lightbulb plts-12224 dim. Out of six all installed at the same time, three died within 2mo . The other 3 are still working though. Made in China. I would advise another brand."
"Delivered as indicated!!!"
"Suppository FedEx broke the box"
"Good overall experience. Easy repeat ordering."
"Very good on all counts, keep up the great job"
"I bought 20 bulbs and only four still work five days after install. Customer service was very responsive to give me my money back, $20 for the bulbs, but shipping with this company is very expensive and they refuse to refund my shipping of $20. So I originally paid $40 for 20 bulbs with shipping, and ended up with 4 el cheapo bulbs for $20 total. I don’t have confidence these last four bulbs will work for many more days. Be careful what brand you buy on this site. "
"Service was great. Shipping was a bit high for such a light weight product. Overall, had what I needed and received it in a timely manner."
"The person who took the call was very helpful with placing my order. The product arrived quickly."
"Our rep Jeff Moses is amazing and made the whole experience to select the rope lights and its parts a breeze. "
"Easy, inexpensive and delivered on time!"
"This is the second order I've placed here and they are awesome. The fastest order delivery ever—didn't even recognize the package on my doorstep because it got there so fast! :-) And everything is in one piece and exactly as expected. Thank you for the great service! Will definitely be shopping here again."
"The product I ordered had no indication it was back ordered until October, a 4 month wait. Luck for me I was able to cancel and order somewhere else. "