"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"We pretty much dropped the ball in our “timely ordering” because we couldn’t decide on a style. Once we did, and placed the order..I was VERY impressed with the turn around time ( was much shorter than I was originally told) showed up two days before I had to have them!! THANKS!"
"Customer waiting. Sent wrong bulbs. Had to send back and will have to wait for correct bulbs to be sent. Bad for my business !"
"I have been purchasing LEDS from this place for many years. They have SOARA brand that produces high illumination and a hight CRI. MR-16 G10."
"I made the mistake of ordering when you ship by fedex. I should not have done that. $30. plus in shipping. I should not have done that. Otherwise all is well."
"Erin did a great job as usual"
"reasonable prices, great communication, great experience"
"The lamps work perfect and did what they said it would do and the light is excellent."
"AS ADVERTIZED, EXCELLENT!"
"Ordered 10- 2" plastic discs. Box is 2"x2"x1". Shipping chage $21+. Order was wrong, so it had to be shipped again, Another $21 in shipping. So far only refund is for cost of parts that they shipped in error. They only use FEDEX. USPS would have been less than 1/2 in flat rate box."
"Love your products and customer service is unbeatable. Thanks "
"One case of 4' fluorescent bulbs I had to return out of 5 it was broken."
"Website was extremely user friendly, order placed with ease . Received well packaged and in a timely fashion. "
"Delivered promptly and just what was needed."
"Charity Waligora was very helpful and knew her products very well. I will use them again!!"
"Product was cheaper than the shipping charges. Not necessary to gouge your customers."