"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"Tried to go to a hardware store in southern ca. Only LED bulbs. Thank goodness there is still some
sanity in Texas."
"The site was easy to shop. I had not wanted to have the minimum order be 25 tubes for just our kitchen. The K5000 tubes sent are not as bright and white as the K5000 I have used. The tubes have more flicker and frequency than the ones I use. These don't seem to be as good a quality as others I have purchased but I will see about their lifespan as I use them.."
"I received damaged bulbs. Not isuabl"
"G4 30w LED bulbs didn’t work. Dead on arrival!!"
"I had several questions about a product and called 1000 Bulbs Customer Service. What a PLEASANT experience! The fellow I spoke with was professional, had answers to all my questions, and was very efficient. So I place my order. The order arrived very fast and was correct! What a pleasure to deal with. The cost was also very competitive with other vendors for the same product! 1000 bulbs will be on my PREFERRED LIST!"
"Precisely what I needed & arrived promptly. I have referred your company to other people who also approved ."
"BASE WAS TOO BIG TO FIT THE FLANGE AROUNT SOCKET"
"Staff were extremely helpful with picking the right lights & assisting with the payment process! Package arrived the next day!"
"Robin was great to deal with and I really enjoyed my experience. Look forward to dealing with her again."
"Gabriel is above others in his customer service prowess. "
"Ordered Ballast and bulbs. They arrived exactly when they said they would and in perfect condition."
"Lights lit right up even brighter than others I have. Would definitely buy from again."
"Purchased a case of F32T8 bulbs (30 bulbs). Box was thrown onto my porch by FedEx. Contacted 1000Bulbs as the box had no markings that there was anything fragile or glass inside so responsibility was with both 1000Bulbs and FedEx. While I don't see any broken bulbs, there is no doubt some did not make the event fully operational. I submitted for a return authorization and have heard nothing, merely told use the bulbs as they have a 3 year warranty. Any defective bulbs will be replaced. Nope, I want to return the case and get my money back. "
"I paid over $110 for a case of the light bulb. I got one. Where are the rest of my light bulbs"
"Brad helped me find the best bulb replacement for my R-40 candescent bulbs no longer being made. Was very helpful and friendly!"