"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"You have attempted to charge my credit card twice now but yet I have no tracking number for the light fixtures that I ordered on March 10th and was lead to believe they were in stock. "
"I had 5 bulbs out of case of 10 broke upon delivery."
"Placed the order - got an email that they could not fill the order. The bulbs were not available. If that’s the case I shouldn’t have been able to order them either! "
"A superb array of bulbs, swift service, and great experience overall. Shipping pricing might be a tad high, but will worth it! "
"Ordered my bulbs in the afternoon. Received them the next morning with FREE SHIPPING! "
"Adam is awesome to deal with! Always on top notch!"
"Everything arrived fine and tested out in working order. HOWEVER, it is almost impossible to find someone to recycle/reuse packing peanuts. UPS stores no longer take them, and smaller Staples stores do not either. It is hit or miss with Fedex stores. PLEASE start using a more responsible packing material!!!!!"
"So happy this website is available. Everything you would need and informative instructions."
"Thought I found an end to my search for 15 watt LED equivalent, ut what I got was 1.5 watt BRIGHTER than 40 watt! But my bigger problem was all the bulbs that were supposed to be soft white were really white like daylight. And the shipping was so high it was almost more than my order total!!! Won't buy here again"
"Needed LED replacements for the CFL outside. They had them and they are tunable for brightness. Very nice product. "
"Easy to order, fast shipping."
"I got my lights bulbs quick "
"I have had difficulty finding a lightbulb for a lamp I purchased in Jordan. I thought the E14 10 watt bulb I ordered would finally work. The bulb burned for 10 minutes and then went off. "
"Very unique bulb....just what I was looking for....
Thank you.
"
"The customer service representative was professional and very knowledgeable about the products as well as the process. I called because the shipping price was extremely high, and they explained the situation. Aside from that the site is easy to use and everything arrived in great condition and quickly. I will definitely purchase from them again."