"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"The color of the lamps is off from others on the location said to be the same Kelvin level.
The lamps were not as bright / white color as others existing on location in this same area.
Our customer made a comment.
The service was great ordering. "
"Very easy web site and fast shipping."
"Timely and packaged well..."
"Tired of LED floodlights falling far short of predicted useful life from some other very large online vendor, I am anxious to find out if the similar product from 1000bulbs.com will operate closer to expected useful life. Thanks to fast delivery, I will start to find out sooner rather than later."
"Good service and timely delivery"
"Tried other websites to no avail. Found exactly what I needed here. Have used 1000bulbs several times before and have never been disappointed. Always recommend them to friends and family. "
"We needed fixtures that could chain into each other with normal plugs and extension cords. During the sales process, I made that pretty clear, and the salesperson told me this could do that. When it arrived, it did not have this capability. I'm still giving them 2 stars though, simply because they have an easily reachable sales department by phone. I just wish they listened/knew what they were talking about a bit more."
"Easy to order. Excellent product"
"Straight forward and simple"
"Fantastic prices and quick delivery. I will be buying from 1000 bulbs from now on.
Thank you! "
"We were converting florescent bulbs to LEDs at our church. On the night of the December 19th we were 12 bulbs short. By the 23rd I had the new shipment at doorstep in time to put the new bulbs in before the Christmas eve services! "
"On time and as advertised"
"All went well, except for the review they ask for. I would like to just enter the number of stars instead of being required to write a minimum of so many words for a review. They lost one star for the minimum word review requirement."
"A few years ago, we had ordered PLT-11554 LED parking lot fixtures plus PLT-11565 square pole mounts and ELEC-ELC4536 photocells from 1000bulbs.com. We needed to replace additional fixtures in our parking lot, so tried to order the same fixtures. 1000bulbs website diverted to newer replacement model PLT-11980 so we ordered 9 of those plus the same square pole mounts and photocells. Only after receiving the fixtures did we discover they DID NOT come with a receptacle and shorting plug (like the 11554 ones did) for installing photocells. When we called 1000bulbs, we were told they didn't sell very many that way because people complained they leaked. NOTE: we never have had leaks on the older 11554 fixtures we have. Also, the website didn't indicate that the fixtures didn't come with a receptacle nor did it have a part number to order them. We had to order those separately and postpone the installers. Upon receiving the receptacles, we discovered that the 11980 fixtures were NOT configured to easily install them. An obvious place was on top for them, but there was NO knockout (on 1000 bulbs advise tried with significant force but nothing doing!). We had to carefully use a hole saw and self tapping screws to mount the receptacles. Then to connect properly inside, we had to strip back sheathing on the LED power supply cable and cut the line input to hook to the receptacle (whose leads were NOT tinned). Significant work for 9 fixtures. No indication that a different model was available that had photocell receptacles pre-installed. Fixtures are now installed and seem to be working OK - just advise using CAUTION and double checking with 1000bulbs if you plan to use photocells on parking lot fixtures (which about every business around us uses on their parking lot lights)."
"Looking for Xmas outdoor electricity bar. Used search title and up pops the exact thing I needed."