"I order items on a daily basis and few companies "get it" how to provide outstanding Customer Service. These guys do. I ordered 10 bulbs and one arrived broken. You know the feeling - do I try to open a dialog and hear - oh - you have to file that with the shipper, da de da da da, etc...
In one call and less than 60 seconds, the issue was resolved and they apologised for the broken bulb in shipment which was not their problem.
I will definitely order from these guys again."
"Product was great, as with most I would love to get a little quicker but it is the holiday season and Fed Ex is covered up!"
"Light fixture purchase was not a match, return cost more than the purchase."
"I was skeptical about five foot long bulbs arriving in one piece. They were packaged well and arrived intact. Quick shipping, too."
"Great live customer service.
Fast well packaged shipping.
Light bulbs arrived safe and sound.
Thank you!"
"haven't received light bulbs yet. But rest assured, I won't order again. The cost for shipping and handling is robbery.
"
"Quick shipping, easy ordering"
"Bulb was defective. Tried it on two good outlets. I threw it out. Not worth retuning."
"Fast shipping great service! I will buy from them again. They carry good quality items."
"Purchased a case of 24 LED tubes. Paid for it along with shipping. The package arrived with JUST 1 TUBE! I called customer service and they acknowledged the CASE description on its website and on my invoice. They did not offer to send more. When I said I would ask for a refund, they said I would need to send the 1 tube back AT MY EXPENSE and that the previous shipping fee WOULD NOT BE REFUNDED. WOW!"
"We are putting them up all over"
"Will be back
I have nothing else"
"My rep went out of his way in giving more than excellent service! Please give my THANKS!"
"Very surprised when my order arrived ahead of schedule "
"This is my second order that I am throwing in the trash!"
"The order was for 60 light bulbs but I received 45. The outer box was whole but the two boxes inside had damaged
Add more packing material "