"I find the support service a little slow and impersonal. Also, I needed to set a number of DNS components for my domain which 101domain does not support so I've had to set-up my own DNS to enable this."
"Had .se domains on sale which was nice. Never bought a domain before but I got it figured out. Would've been nice if there was a bit more information about how to do some stuff."
"It's everything alright, fast and correct! Well done."
"I have been trying for 2 weeks to forward my domain to squarespace to launch my website. I have received very little help. I'm going to take my services elsewhere."
“Greetings wickedjohnny508,
This issue was resolved when you sent in the support ticket, after checking the domain it is still resolving to your Squarespace site.
If there is another issue you need our assistance with please send in a support ticket again, or feel free to call us at 1-877-983-6624. We are here to help you!
Thanks,
101domain.com”
"The domain 123.asia is a reserved name by the registrar, yes 101domains.com's let me attempt to register it... the website should have not allowed me to register it. However, they gave me credits back immediately and when I requested a refund to my paypal instead, they took care of it within an hour which was great."
"101Domain was helpful and through during our reseller setup and Domain purchases."
"Just simply quick and cool!"
"Service is fast and easy to use. Thanks"
"The Help service has let me down. I needed some help in setting up my e-mail account but never got an answer to my request."
“Greetings wolfgang_altenstrasser,
We are sorry for the frustration, we understand the need for email services to be functioning as soon as possible.
When submitting a support ticket kindly allow anywhere from 24-72 hours for a response.
If an instant reply is needed please feel free to give us a call, or come into chat support and we will be more than happy to help you.
Thanks,
101domain.com”
" I am happy with the services. Thanks"
"Thanks for being responsive and effective!"
"The service is good and easy to do"
"There was no service delivery yet"
“We apologize, there seems to be some confusion with your pre-orders.
Currently the extensions you have ordered domains for have not been released yet. Once these extensions become available you will be notified with different phase and pricing options.
Please contact us with any questions you have in regards to your pre-orders, we will gladly assist you.
Thanks,
101domain.com”
"The domain shows as available in the system but it's actually registered under some other's name."
"They initially had some DNS configuration error with my domain. Support responded approx. 24hrs later and fixed"
A rep from 101domain.com, 101domain, has responded:
“Greetings colin_crow,
Customer service is our number one priority here at 101domain, we try to answer all inquiries as soon as possible.
Should you ever need a quicker response for future problems such as DNS issues, kindly call us or come into chat support. We will gladly help you!
Thanks,
101domain.com”