"This service did the job, but it was slow."
"Why my account has been disabled ?"
“Greetings explose-host,
We’ve sent you a direct email about the information that needs to be provided to get the account unlocked.
Please respond at your soonest convenience.”
"Hi 101Domain.
We submitted tickets and emails to your support but we did not receive response/solution from your side within 24 hours.
Ticket ID #101CM-69155
We submitted this ticket on 23rd Oct 2013 but we did not received any reply from your support until 28th Oct 2013 (1 week time).
Besides, nobody from your support follow up the ticket.
Your last reply “Your order is now processing, and it should be done by the end of the business day.” But the domain pli-petronas.co.za is not renewed at all. It has been deleted and released to public today.
In the end, out client registered it with another Registrar today.
We need to get explanation from your management.
Thank you."
“Hello domreg,
We are contacting you directly to resolve this matter. Thank you for your patience.
Best,
101domain.com”
"Thanks, I am satisfaction with 101domain.com services."
"I liked it very much it had everything i needed"
"Clean interface, fast processing, as usual!"
"Very fast and easy. 101demains was a great site to use."
"Before, I bougth all my domain names in the Nic of each country. With 101domain.com , now, I can centralize administration and payment of all my domains, even in countries where it is difficult to acquire"
"Easy, quick and smooth pre-registration setup."
"I have just become a customer of 101domain.com but for now all services seem top noch !"
"Fast,simple and efficient."
"As always a pleasure dealing with these guys. I've been getting my domain names from them for the last 3 years. Their support is top notch and they were fast to respond to everything I needed."
"Quick, efficient and no fuss."
"I wanted to transfer from register.bg my Bulgarian domain (docplanner.bg) to 101domain.
The communication lasted over a week. On a chat asked for a Bulgarian domain transfer Your employee informed me that I need to type an authinfo code.
I contacted the register.bg customer support who told me that they're the only company to hold Bulgarian domains.
Then, on 25 Oct I asked Sagar in an e-mail to confirm that information and received the answer today (29 Oct).
It took 5 days to check that info?
Guys, I'll be honest: the only reason I stay with 101domain is the wide portfolio of country domains that You offer.
As soon as I find another registrar with similarly wide offer I'll transfer all my domains there.
Sadly, if someone asked me to recommend 101domain I couldn't.
I think You need to pay more attention o the quality (accuracy and speed) of your customer support."
“Hello Micha?,
We're glad we could communicate offline with you. Hopefully your next transaction with 101domain will exceed your expectations!
Best,
101domain”
"1. called and no one answered
2. Sent an email and got answer after a couple of days
"
“Hello azeb-84496,
We will contact you directly to help you resolve your issue.
Best Regards,
101domain”
A rep from 101domain.com, 101domain, has responded:
“Greetings,
Thank you for comment, we’ve investigated your complaint, and found out that we’ve responded to your questions within few hours after submission. We hope that we can provide an excellent service for you in the future!”