"Customer service is great! I called and spoke with Jennifer many times over a three month period before I finally placed my order. She was very helpful in helping me choose the right system for my application. She was always friendly and courteous and had very good knowledge of their products. After installing the system I decided I wanted more cameras and a few better cameras than I originally ordered. I understood the returned cameras had to be boxed with all items as originally received. I received credit for the returned items within three days. I am really enjoying having a quality surveillance system around my home and business. This company, and Jennifer, have been great to deal with. For what it's worth, I like the Cantek products better than some of the more recognized name brand products."
"Satisfied with the transaction. Would do buisness again."
"I have had very good success with 123 Security Products on Service, Pricing, Customer Service after the sale. I highly recommend them. In this particular instance however, the product was on Backorder from the manufacturer, so I have still not received it."
"Customer service is top notch! I pummeled this company at least ten times with questions and they always addressed my concerns in a timely and friendly manner. I definitely be back for a few accessories. "
"I can live chat , friendly, fast, on-time delivery, 123 Security Products,my first choice."
"123 security Products filled my order prompty, shipped it quickly and addreessed a question I had well. The prices are rather competitive and I'd definitiely shop there again, most likely will."
"Very satisfied with this company. I have had no problems with orders and everything has been delivered as promised."
"Ordered four cameras; they arrived within expected time, pretty tightly packed.
No qualms about ordering from them again!"
"I purchased a security system package in Feb. 2012, returned it unused in its original packaging, and purchased a system from them with twice the capacity for 2x the cost. 123 security refunded only 1/3 of the purchase price for the returned items. After contacting , Irene, Maria and Karen at 123 at least 8 times in the past two months they promised to return the original security system to me but they have not complied with their promises. Their sales people are not knowledgeable and thier management/owner has not corrected this problem as she has promised. 123 security can not be trusted, they have 0 customer service, and ripped me off for $330.
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"great pricing, delivery was on time"
"super, soper , super, super , super , super "
"We love the 123 Security Products and the folks that we have interfaced with are exceptional. Thanks, Luke."
"Purchase and Delivery was smooth, quick and easy. No complaints. The products I ordered were clean, packaged well and worked perfectly. Exactly what I ordered."
"I was greatly helped by the service rep, distinguishing between which camera would best fit my building's needs
ordered the camera on a Friday and received it on Tuesday---can't get much better than that"
"Great company to do business with. My order shipped within a few hours of being placed and everything arrived well packaged. I am extremely happy with my new surveillance cameras. 123 Security Products was also quick to respond to my questions and were very courteous and helpful. I will be ordering from them again."